Customer Experience Team
DriveTime
full-time
Posted on:
Location Type: Hybrid
Location: Mesa • Arizona • United States
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About the role
- Contact customers interested in purchasing a vehicle from DriveTime
- Utilize an online database to service potential customers and generate dealership appointments
- Focus on efficient, effective talk-offs for appointment setting and sales volume
- Communicate with customers using DriveTime platforms including text, chat, and email
- Develop professional relationships with customers and dealerships
- Fully explain the steps of the sales process to customers
- Ensure successful transition of the customer to a retail location for finalization
Requirements
- High School Diploma or GED required
- Associate's degree preferred
- Passionate and goal-oriented
- Detail-oriented
- Excellent verbal and written communication skills
- Timely with regular attendance
- Positive emotional resilience
Benefits
- Medical, dental, and vision insurance coverage
- 401(K)
- Company paid life insurance policy
- Short and long-term disability coverage
- Growth opportunities
- Tuition reimbursement
- Wellness program
- Game room with ping-pong and pool tables
- In-house gym
- Paid time off including wellness days and holidays
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft Skills
passionategoal-orienteddetail-orientedexcellent verbal communicationexcellent written communicationtimelypositive emotional resilience
Certifications
High School DiplomaGEDAssociate's degree