Driven Brands Inc.

Fleet Operations Manager

Driven Brands Inc.

full-time

Posted on:

Location Type: Remote

Location: North Carolina • United States

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Salary

💰 $72,700 - $129,800 per year

About the role

  • Support of sales team on all customer-related B2B initiatives
  • Supporting all aspects of the fleet sales process
  • Mapping, pricing, claim workflow, directive creation, issue resolution, on-boarding
  • Generate reporting tracking specific client SLA’s
  • Monitor sales trends
  • Formulate action plan for performance improvement
  • Maintain insight over timelines for customer pipeline and other team initiatives
  • Support of customer service issue resolution at center level
  • Partner with store level leaders to drive strategic sales growth initiatives
  • Plan and execute sales ramps that are aligned with the financial budget of Auto Glass Now centers
  • Responsible to strategically think of ways to grow, develop, and create sustainability of Auto Glass Now
  • Support new store openings by identifying fleet opportunities to drive sales activity and boost new store sales ramp
  • Account set up within POS system and store level training for specific fleet partner requirements
  • Direct liaison between fleet team and Auto Glass Now corporate staff
  • Ability to partner cross-functionally within Driven Brands with other corporate support partners like Billing, Analytics, Procurement etc. to maximize the fleet business
  • Travel 10-20%

Requirements

  • Excellent communications skills, both verbal and written
  • Ability to interact in various social situations
  • Auto glass background preferred
  • Firm grasp of all Microsoft Office programs, specifically Excel
  • Project Management knowledge
  • Creative and strategic thinker
  • Ability to analyze complex data and translate insights into timely, effective solutions
  • Goal oriented self-motivator
  • Strong organizational skills
  • Flexibility to pivot as business needs change
  • Bachelor’s degree preferred but not mandated
Benefits
  • Health and wellness benefits
  • Paid time off
  • Holiday pay
  • Access to myFlexPay program for early wage access
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
Microsoft ExcelProject ManagementData Analysis
Soft Skills
Excellent communication skillsAbility to interact in social situationsCreative thinkerStrategic thinkerGoal orientedSelf-motivatorStrong organizational skillsFlexibility
Certifications
Bachelor’s degree