Customer Support Representative
Driven Brands Inc.
full-time
Posted on:
Location Type: Remote
Location: North Carolina • United States
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Salary
💰 $14 - $25 per hour
About the role
- To make every customer excited to use Auto Glass Now
- Create estimates, price quotes, and invoices for all customer’s glass needs
- Answer phones and return customer calls
- Provide excellent customer service
- Attention to detail
- Ensure accuracy when booking all appointments
- Input documentation on all calls and follow-up with callers as needed
- Confirm all customer information is correct before booking
- Be professional and have a positive attitude
Requirements
- Must have a sales background for the experienced pay
- Must have a positive attitude and customer service
- Must have basic computer skills
- Must have strong communication skills
- Bilingual (Spanish) proficiency is a plus!
- Prior phone or call center experience is a plus!
- Home Internet
- Must have open availability including Holidays and weekends (OT pay for holidays)
Benefits
- PAID TIME OFF for full-time employees
- Health, Vision, & Dental Insurance
- 401(k) company match for all employees
- SAME DAY PAY available through myFlexPay
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
salescustomer servicebasic computer skillsbilingual (Spanish)phone experiencecall center experience
Soft Skills
attention to detailstrong communication skillspositive attitudeprofessionalism