Driscoll's

Sales Operations Manager

• Responsible for ongoing maintenance of Customer Master Data; end-to-end expert in Master Data systemic dependencies and reporting requirements.
• Leads collaboration with Sales, Legal, Food Safety, and other applicable departments to ensure all customer requirements are completed.
• Design and develop a ‘one-stop, internal facing, multi-use framework to more efficiently service customers.
• Responsible for regularly reviewing and developing reporting.
• Identifies gaps where new reporting is needed, satisfies ah-hoc requests from stakeholders, and retires reports no longer provide value.
• Partners with Sales Support Manager to develop and implement new processes focused on the effective implementation and management of centralized claims processes and corresponding activities.
• Expert across current and future ERP systems transactional processes, efficiencies, and best practices.
• Develops and implement flexible, adaptive and innovative continuous improvement (CI) processes for effectiveness, efficiencies & accuracy.
• Champion of best practice opportunities.
• Supports external customer onboarding and changing management activities of new technology rollouts as led by the Business Solutions Team.
• Leads and promotes process compliance by auditing and maintaining SOPs/SLAs as well as onboarding documents in conjunction with the team.
• Verifying all supporting documents are accurate and current through periodic reviews.
• Supports Continuous Process Improvement (CPI) manager in the development of new SOPs and corresponding training.
• Drive standardization of processes across DOTA.
• Responsible for onboarding of new members to Sales Team in coordination with current onboarding program.
• Leading and/or partnering on initial training and refreshers as needed, collaborating to develop improved systems for onboarding.

Sales Operations Specialist

Manager

• Lead strategic initiatives focused on pipeline analytics and tracking impacts of breeding technologies on genetic gain
• Design and influence strategies for deployment of predictive breeding and data-driven decision sciences in berry pipelines
• Partner with breeding Directors to provide data-driven insights for performance of global berry breeding programs
• Oversee deployment of new genetics across four berry crops to drive consumer delight and grower profitability
• Drive initiatives aligned with R&D global strategies including data-driven stage gate advancements and automation of decision analytics
• Design strategies for phase-in of new breeding methods and evaluate genomic selection models and digital phenotyping solutions
• Represent breeding on digital transformation steering teams
• Provide leadership, team purpose, and performance assessment for varietal breeding team in EMEA; track operational and capital budgeting
• Maintain role with EMEA product leadership team and participate in strategic business plans in EMEA
• Communicate opportunities to Global R&D leadership and partner to manage financial allocations
• Follow Company policies and ensure security of confidential and proprietary information

Sales Operations Specialist

Senior Manager, Global Breeding Strategy & Analytics