Dqot Solutions Pvt. Ltd.

Operations

• Serving thousands of daily messages
• Supervising recruiting, hiring, managing a remote/office team (TBD).
• Wherever possible develop the conversation scripts and implement them through the chat-bots
• Give guidance and support to the chat operators
• Manage our live chat platform, including assisting in recruiting, hiring, managing a remote team.
• Develop and implement continuous customer experience and service across the board
• Building and matching supply and demand with a live, 24/7 business.

Chat Operations Officer – Mobile Apps