DP World

Customer Support

• Create and calculate customer quotations based on our CRM system and manual inquiries
• Coordinate and communicate between Customer Service, Sales, operational departments and our customers
• Follow up on quotations and actively support the sales team in business development
• Manage customer onboarding and guide new customers through the implementation phase
• Liaise with product owners and our international DP World offices
• Prepare and maintain reports, analyses and statistics
• Ensure high service quality and customer-focused communication

Customer Service, Inside Sales Specialist

Business Development Rep

• Develop and execute a business development strategy to grow DP World's Contract Logistics business within the Technology vertical.
• Generate new business opportunities by identifying customers seeking warehouse outsourcing, distribution solutions, fulfilment services, transportation management, and broader supply chain support.
• Build and maintain relationships with key decision-makers across supply chain, logistics, procurement, operations, and executive leadership teams.
• Lead the end-to-end sales process, including opportunity qualification, solution development, pricing strategy, RFQ and tender responses, contract negotiations, and deal closure.
• Partner with operations, engineering, solution design, finance, and other internal teams to develop scalable and commercially competitive contract logistics solutions.
• Maintain a robust pipeline of qualified opportunities and deliver sustainable revenue growth aligned with business objectives.
• Retain and grow strategic customer relationships by identifying opportunities to expand services, locations, and supply chain solutions across existing accounts.
• Act as a trusted advisor to customers by understanding market trends, supply chain challenges, and business priorities within the Technology sector.

Customer Service, Inside Sales Specialist

Business Development Director – Technology