DOWJONES INVESTMENTS

Supply Chain

• National Inventory Strategy - Own and execute the national inventory strategy across all print sites to optimise working capital, improve stock turns, and establish best-practice governance frameworks.
• Supply Chain & Bulk Sourcing - Drive the commercial strategy for consumables and operational materials, executing bulk purchasing and category management to leverage national scale and reduce unit costs.
• R&M Purchasing Optimisation - Establish a centralised approach for Repairs & Maintenance (R&M) and critical spares purchasing to eliminate duplicate stock and minimise site downtime risks.
• Enterprise Procurement Alignment - Partner closely with the National Procurement team to align sourcing strategies, manage national supplier contracts, and ensure compliance with enterprise frameworks.
• Cross-Functional Leadership - Act as the primary operational interface between corporate teams and site leaders, providing leadership to site-based inventory and store functions while driving continuous improvement.

Head of Inventory and Supply Chain Optimisation

Sales Operations Manager

• Reporting to the Head of Client Operations, you will play a crucial role in supporting our Client Partnerships and support teams, empowering them to achieve sales outcomes efficiently.
• You will be a primary point of contact for operational inquiries, troubleshooting issues, and collaborating with stakeholders to resolve challenges.
• Your responsibilities will include supporting change initiatives, improving operational procedures, and enhancing the user experience.
• Act as an escalation point, conduct reporting and analysis, develop support documentation.
• Supporting our internal sales and support functions and ensuring new processes and business changes consider the impacts on our customers.
• Maintain strong stakeholder relationships.
• Contribute to the development of market-relevant products and process improvements to drive revenue and support group strategies.
• Support new employee onboarding, participate in UAT and BVT.
• Maintain sales support documentation.
• Provide ad-hoc training, and offer subject matter expertise for business change initiatives.
• Monitor the queries received into the sales operations inbox and actively identifies opportunities to streamline processes for our sales and support teams.
• Manage the day to day tasks across the sales operations team as well as providing support to internal stakeholders to improve existing and develop new processes focused on improving the efficiency of our sales and support team functions.

Head of Inventory and Supply Chain Optimisation

Sales Operations Specialist