Dow Jones

Sales

• Following up on sales enquiries within agreed time frames to open sales opportunities
• Schedules activity around review calls, renewal calls and customer queries
• Initiates and answers sales call for OPIS core products and services
• Conducts telephone conversations to identify and qualify prospective customers and records sales prospecting activity in the CRM system
• Ensures customer delight
• Develop/implement a clear strategy to exceed new business and retention quotas
• Develop knowledge of the downstream fuel industry capabilities
• Develop an understanding of the sales value proposition for said products and how they fit into the business requirements of our clients
• Develop relationships with assigned customers to ensure long term partnerships
• Maintain existing client base as well as sales into new accounts
• Prepare and submit accurate sales reporting and forecasting
• Achieve specific monthly, quarterly and annual sales quota

Regional Sales Associate

Support Engineer

• providing administrative support to the Global Sales Team
• Support Field Sales with the contract administration process including creating new contracts
• Coordinate between sales rep and corporate legal for legal input when necessary
• Work closely with Sales Reps, order management team, billing, etc. to ensure sales are accurately recorded and reported

Sales Support Analyst

Business Development Rep

• Meet or exceed assigned Team revenue targets for Axxis software and service solutions
• Leverage the business value of the Axxis software and service offering
• Expand new business opportunities in existing customer accounts, assigned prospects and create new leads
• Sell across all buying centers in an organization that align with our solution areas – including but not limited to Retail and Wholesale Fuel Procurement and Fuel Sales, Accounting, IT and Risk Management
• Develop and implement a solution-selling strategy and compliment our Sales Team’s action plan to achieve sales quota by: Formulating and executing account strategies
• Identify, qualify, coordinate and close opportunities following a disciplined solution selling approach
• Building a solid opportunity pipeline through account mapping and opportunity identification
• Assist in Establishing accurate sales forecasts
• Proactively and effectively utilizing Axxis’ CRM system
• Increase Axxis market share through competitive replacements and conversions
• Manage overall client relationship and increase customer satisfaction
• Make efficient use of software services, support and marketing resources
• Coordinate Trade Show and Industry Events with VP Sales & Marketing and Axxis Marketing Coordinator.

Senior Sales/Business Development Executive

Business Operations

• Design and implement a unified global operating model that supports the ecosystem of Research, Consulting, and Community
• Be a senior integration partner to other verticals across Dow Jones Energy, including Product, Editorial, Strategy & Operations, and Marketing
• Partner with the SVP to operationalize revenue growth and margin expansion targets
• Build and implement an agile organization that enables the transformation and growth of all research, consulting, and events assets
• Establish and continuously strengthen unified governance standards and enabling systems across Research, Consulting, and Community
• Expand control frameworks spanning research methodologies, advisory delivery, event programming, data stewardship, and commercial practices
• Establish structured initiative tracking frameworks, monitor risk, and ensure alignment between strategic priorities and operational capacity
• Build the structural and operational foundation required to scale Research, Consulting, and Community offerings across new geographies and emerging energy and commodity sectors
• Design and lead a high-performing team focused on execution discipline, commercial accountability, and operational excellence

VP, Business Operations

Director

• Own the annual operating plan (AOP) and long-range planning (LRP) processes within Research, Consulting & Community
• Develop revenue, cost, and margin models aligned to ambitious growth and expansion objectives
• Drive forecasting rigor and performance transparency
• Lead the standardization of service packaging, pricing architecture, and expansion playbooks within the Research, Consulting & Community organization to support new market entry and repeatable growth
• Ensure constant alignment with Sales and Commercial teams as well as broader business unit and corporate strategy
• Be the portfolio’s primary analytical interface to Strategy & Operations, Finance, Marketing, Sales Operations, and Product leadership
• Build and manage high-quality, highly visual, real-time dashboards spanning revenue mix, profitability, utilization, pricing realization, and ROI
• Implement KPI frameworks in alignment with Sales and Commercial teams
• Develop resource allocation, utilization, and backlog forecasting models to ensure operational readiness in support of growth targets
• Structure rigorous business cases for new service launches, geographic expansion, and capability investments
• Conduct scenario modeling to inform capital allocation decision

Senior Director, Planning & Performance

Events

• Lead the development, implementation, and continuous improvement of Dow Jones' global Event Risk & Intelligence framework, integrating threat analysis, protective intelligence, and operational risk management into event planning and delivery.
• Oversee and ensure end-to-end operational delivery of event safety and risk management services across Dow Jones' global event portfolio.
• Identify and assess risks that may impact events, personnel, operations, or organizational reputation across global operating environments.
• Drive the production of intelligence-informed risk assessments supporting executive decision-making for high-profile and complex events.
• Align event risk practices with enterprise risk management objectives and business strategy.
• Apply risk mitigation strategies proportionate to assessed threat, operational exposure, and business context.
• Leverage contemporary technologies, intelligence monitoring platforms, analytics tools, and open-source information to inform organizational risk posture.
• Promote innovation and modernization across the Event Risk & Intelligence program, identifying opportunities to enhance processes, tooling, automation, and intelligence delivery capabilities.
• Establish performance metrics, reporting mechanisms, and data-driven insights to measure program effectiveness and support continuous improvement.
• Manage internal personnel and third-party partners responsible for global event risk delivery.
• Manage the full lifecycle of third-party vendors and security partners, including selection, onboarding, performance oversight, and ongoing service evaluation.
• Serve as a trusted advisor to internal stakeholders, including event production, editorial, legal, HR, and executive leadership.
• Ensure communication is clear, actionable, and aligned with business priorities.
• Establish scalable policies, playbooks, and preparedness programs that strengthen situational awareness across regional stakeholders.
• Maintain relationships with public safety, intelligence, and industry partners across operating regions.

Senior Manager, Event Risk & Intelligence

Security Engineer

• Conduct structured risk assessments for corporate events and high-visibility functions to identify threat exposure, operational vulnerabilities, and mitigation requirements.
• Translate risk assessment findings into tailored, event-specific security plans aligned with Global Risk, Security & Resilience standards.
• Partner with event leads and cross-functional stakeholders to align protective measures with event profile, audience composition, venue characteristics, and executive participation.
• Perform advance site assessments and walkthroughs to validate assumptions, identify gaps, and refine security posture.
• Execute the full event security lifecycle, from planning and vendor coordination through post-event documentation and after-action reporting.
• Determine, procure, and oversee appropriate contract security resources in accordance with established standards.
• Lead on-site briefings to align contract personnel on scope, expectations, escalation protocols, and emergency response procedures.
• Maintain direct contract security teams during events to ensure disciplined, professional coverage.
• Serve as on-site incident manager, responding to and escalating security incidents or emergencies in real time.

Global Security Specialist – Event Security Associate

Sales Operations Manager

• Audit and refine sales workflows to remove friction
• Implement process improvements that directly increase the sales team’s "selling time"
• Lead the precision-mapping of account distributions and territories, ensuring our sales teams are positioned for maximum success
• Be the source of truth for sales data and perform deep-dive analyses on quotas and performance, turning raw numbers into actionable narratives for leadership
• Spearhead high-impact projects that touch multiple departments
• Integrate new business units and scale our analytics capabilities
• Develop training and documentation that empowers our sales team to more easily navigate Salesforce and NetSuite
• Resolve complex operational hurdles involving contracts, commissions, and pricing

Senior Sales Operations Specialist

• Provide technical support for developers implementing OPIS’ API products
• Act as a liaison for partners during installation/implementation of OPIS products
• Develop and maintain documentation for support staff
• Perform investigation and analysis to solve problems
• Notify management and customers of platform or product troubles
• Be responsible for the effectiveness, quality and timeliness of trouble resolution
• Work closely with various Systems / Technology / Development groups
• Assist with coverage for other regions or weekend duties

Client Services – Technical Support Representative

• Independently perform and guide others in performing or authoring written analysis on Bleaching Chemical Markets for peer review
• Independently interact with clients on specific areas of focus and expertise
• Identify and articulate core/essential issues within complex problems, and deliver insights and solutions
• Have direct accountability for client relationships as well as the quality & quantity of your own output and that of a small team
• Develop, motivate, and mentor staff within own area

Associate Director, Global Service Lead – Bleaching Chemicals

Risk

• Control Framework Design & Implementation
• Asset-Specific Controls: Develop and maintain tailored control protocols
• Expert Judgment Oversight: Implement rigorous checks and balances
• Workflow Automation: Partner with Product and Tech teams
• First Line of Defense (1LoD) Operations
• In-Business Quality Assurance: Conduct regular "spot checks" of price assessments
• Marker & Data Integrity: Oversee the verification of "market markers" and trade data
• Training & Culture: Lead global training programs
• Incident Management & Governance Price Challenge Leadership: Manage formal investigation of price challenges

VP, Global Risk & In-Business Controls

• Create and maintain a standardized 'Dow Jones Energy Integration Playbook' to ensure speed and consistency for future acquisitions
• Partner with the Corporate Development team to assess the 'integration risk' and 'synergy potential' of new targets
• Track and report on post-acquisition KPIs, ensuring that the strategic rationale for every deal is realized within the first 12–18 months
• Bring A2i Systems and Eco-Movement into Dow Jones Energy ecosystem; ensuring that data, technology, talent & processes are harmonized, and that revenue synergies are fully realized
• Work with the leaders of A2i Systems and Eco-Movement to identify & execute cross-sell and upsell potential, new product development, and set up a value capture framework to ensure we’re tracking the right KPIs
• Oversee projects that will range from enhanced go-to-market strategy and digital platform consolidation, to fundamental business identity rebranding (websites, email addresses, invoicing, etc)
• Lead the mission-critical project to transition our legacy brands into a single, cohesive 'Dow Jones Energy' global brand in close collaboration with Marketing
• Influencing senior leaders across Editorial, Product, Sales, and Technology while navigating a complex organizational structure

Senior Director – M&A Integration

Financial Planning and Analysis

• Partner with Consumer, Marketing, and Product teams to develop and manage budgets and forecasts for digital and print subscription revenue across Dow Jones brands
• Build and maintain subscriber-based financial models, including drivers such as acquisition volume, promotional offers, pricing step-ups, churn/retention, and lifetime value (LTV)
• Collaborate with Growth and Paid Media teams to evaluate customer acquisition efficiency (CAC, Cost Per Order, payback, ROI) and optimize marketing investment
• Analyze the financial impact of pricing changes, promotional strategies, bundling, and new product initiatives
• Develop scenario and sensitivity analyses to assess risks and opportunities related to subscriber growth, retention, and ARPU
• Produce monthly performance reporting, including variance analysis and trend insights across key subscription KPIs (net adds, churn, conversion, mix, yield)
• Support month-end close processes with a focus on subscription revenue and related accruals
• Build business cases to support strategic initiatives such as product launches, offer testing, international expansion, or channel optimization
• Partner with Data Science and Analytics teams to ensure alignment between financial forecasts and subscriber behavior trends
• Support ad-hoc analyses and strategic projects as needed

Senior Financial Analyst – Consumer Subscriptions

• Partner with Consumer, Marketing, and Product teams to develop and manage budgets and forecasts for digital and print subscription revenue across Dow Jones brands.
• Build and maintain subscriber-based financial models, including drivers such as acquisition volume, promotional offers, pricing step-ups, churn/retention, and lifetime value (LTV).
• Collaborate with Growth and Paid Media teams to evaluate customer acquisition efficiency (CAC, Cost Per Order, payback, ROI) and optimize marketing investment.
• Analyze the financial impact of pricing changes, promotional strategies, bundling, and new product initiatives.
• Develop scenario and sensitivity analyses to assess risks and opportunities related to subscriber growth, retention, and ARPU.
• Produce monthly performance reporting, including variance analysis and trend insights across key subscription KPIs (net adds, churn, conversion, mix, yield).
• Support month-end close processes with a focus on subscription revenue and related accruals.
• Build business cases to support strategic initiatives such as product launches, offer testing, international expansion, or channel optimization.
• Partner with Data Science and Analytics teams to ensure alignment between financial forecasts and subscriber behavior trends.
• Support ad-hoc analyses and strategic projects as needed

Manager, Finance – Consumer Subscriptions

Product Manager

• Define and execute a multi-year product strategy across Dow Jones Energy verticals
• Identify where the market is moving and ensure our products are there before customers even know they need them
• Work in a "lockstep" partnership with the Technology organization
• Translate market needs into scalable technical requirements, ensuring that our infrastructure is as agile as the markets we cover
• Oversee the lifecycle of products ranging from legacy fuel price benchmarks to nascent energy transition analytics
• Make the hard calls on what to build, what to buy, and what to sunset
• Partner with Sales and Marketing to ensure our value proposition is crystal clear
• Solve high-stakes business problems for global clients
• Mentor and grow a high-performing team of Product Managers
• Foster a culture of data-driven decision-making, rapid experimentation, and "extreme ownership"