Dow Jones

Director

• Independently perform and guide others in performing or authoring written analysis on Bleaching Chemical Markets for peer review
• Independently interact with clients on specific areas of focus and expertise
• Identify and articulate core/essential issues within complex problems, and deliver insights and solutions
• Have direct accountability for client relationships as well as the quality & quantity of your own output and that of a small team
• Develop, motivate, and mentor staff within own area

Associate Director, Global Service Lead – Bleaching Chemicals

Risk

• Control Framework Design & Implementation
• Asset-Specific Controls: Develop and maintain tailored control protocols
• Expert Judgment Oversight: Implement rigorous checks and balances
• Workflow Automation: Partner with Product and Tech teams
• First Line of Defense (1LoD) Operations
• In-Business Quality Assurance: Conduct regular "spot checks" of price assessments
• Marker & Data Integrity: Oversee the verification of "market markers" and trade data
• Training & Culture: Lead global training programs
• Incident Management & Governance Price Challenge Leadership: Manage formal investigation of price challenges

VP, Global Risk & In-Business Controls

• Create and maintain a standardized 'Dow Jones Energy Integration Playbook' to ensure speed and consistency for future acquisitions
• Partner with the Corporate Development team to assess the 'integration risk' and 'synergy potential' of new targets
• Track and report on post-acquisition KPIs, ensuring that the strategic rationale for every deal is realized within the first 12–18 months
• Bring A2i Systems and Eco-Movement into Dow Jones Energy ecosystem; ensuring that data, technology, talent & processes are harmonized, and that revenue synergies are fully realized
• Work with the leaders of A2i Systems and Eco-Movement to identify & execute cross-sell and upsell potential, new product development, and set up a value capture framework to ensure we’re tracking the right KPIs
• Oversee projects that will range from enhanced go-to-market strategy and digital platform consolidation, to fundamental business identity rebranding (websites, email addresses, invoicing, etc)
• Lead the mission-critical project to transition our legacy brands into a single, cohesive 'Dow Jones Energy' global brand in close collaboration with Marketing
• Influencing senior leaders across Editorial, Product, Sales, and Technology while navigating a complex organizational structure

Senior Director – M&A Integration

Financial Planning and Analysis

• Partner with Consumer, Marketing, and Product teams to develop and manage budgets and forecasts for digital and print subscription revenue across Dow Jones brands
• Build and maintain subscriber-based financial models, including drivers such as acquisition volume, promotional offers, pricing step-ups, churn/retention, and lifetime value (LTV)
• Collaborate with Growth and Paid Media teams to evaluate customer acquisition efficiency (CAC, Cost Per Order, payback, ROI) and optimize marketing investment
• Analyze the financial impact of pricing changes, promotional strategies, bundling, and new product initiatives
• Develop scenario and sensitivity analyses to assess risks and opportunities related to subscriber growth, retention, and ARPU
• Produce monthly performance reporting, including variance analysis and trend insights across key subscription KPIs (net adds, churn, conversion, mix, yield)
• Support month-end close processes with a focus on subscription revenue and related accruals
• Build business cases to support strategic initiatives such as product launches, offer testing, international expansion, or channel optimization
• Partner with Data Science and Analytics teams to ensure alignment between financial forecasts and subscriber behavior trends
• Support ad-hoc analyses and strategic projects as needed

Senior Financial Analyst – Consumer Subscriptions

• Partner with Consumer, Marketing, and Product teams to develop and manage budgets and forecasts for digital and print subscription revenue across Dow Jones brands.
• Build and maintain subscriber-based financial models, including drivers such as acquisition volume, promotional offers, pricing step-ups, churn/retention, and lifetime value (LTV).
• Collaborate with Growth and Paid Media teams to evaluate customer acquisition efficiency (CAC, Cost Per Order, payback, ROI) and optimize marketing investment.
• Analyze the financial impact of pricing changes, promotional strategies, bundling, and new product initiatives.
• Develop scenario and sensitivity analyses to assess risks and opportunities related to subscriber growth, retention, and ARPU.
• Produce monthly performance reporting, including variance analysis and trend insights across key subscription KPIs (net adds, churn, conversion, mix, yield).
• Support month-end close processes with a focus on subscription revenue and related accruals.
• Build business cases to support strategic initiatives such as product launches, offer testing, international expansion, or channel optimization.
• Partner with Data Science and Analytics teams to ensure alignment between financial forecasts and subscriber behavior trends.
• Support ad-hoc analyses and strategic projects as needed

Manager, Finance – Consumer Subscriptions

Product Manager

• Define and execute a multi-year product strategy across Dow Jones Energy verticals
• Identify where the market is moving and ensure our products are there before customers even know they need them
• Work in a "lockstep" partnership with the Technology organization
• Translate market needs into scalable technical requirements, ensuring that our infrastructure is as agile as the markets we cover
• Oversee the lifecycle of products ranging from legacy fuel price benchmarks to nascent energy transition analytics
• Make the hard calls on what to build, what to buy, and what to sunset
• Partner with Sales and Marketing to ensure our value proposition is crystal clear
• Solve high-stakes business problems for global clients
• Mentor and grow a high-performing team of Product Managers
• Foster a culture of data-driven decision-making, rapid experimentation, and "extreme ownership"

SVP, Head of Product

Analyst

• Collect and organize crude oil, fuel product and natural gas related statistics and current events
• Lead the preparation of models, data sets, and analytics for activities covering energy markets
• Lead the design and preparation of content delivery tools that enhance client experience
• Collaborate with other analysts to create views on the NGL content within the gas producing regions
• Support preparation of content, analytical tools, and processes; become the primary interface with the systems development for the upcoming services
• Support and leverage intra-company expertise and content to support deliverables

Senior Analyst – Energy Markets

Customer Support

• Provide high-level telephone, email, and web chat support for the Dow Jones suite of PIB products; including Factiva, Dow Jones Risk & Compliance, and Dow Jones Newswires.
• Answer global customer queries concerning content/data, product navigation, billing/account administration, and more.
• Provide professional-level support to retain Dow Jones customers and increase customer loyalty.
• Multitask, prioritize, and enthusiastically resolve customers' concerns while consistently providing superior levels of customer service.
• Ensure all relevant procedures are followed from beginning to resolution.
• Ensure all key performance indicators and service levels are met.
• Actively seek out opportunities for self-improvement, and participate in new product and procedural training.
• Work with other Dow Jones departments to ensure escalated issues are handled efficiently and correctly.

Customer Service Associate

• Work on client-facing projects from day one and play a vital role in project development and delivery
• Conduct high quality open-source research, monitoring and data gathering in support of Advisory work
• Use, develop and maintain our expert network, working with senior academics and practitioners
• Contribute to scoping client and prospects needs, and develop proposals accordingly
• Deliver high-quality project work within agreed timescales, seeking guidance where required
• Work to deadlines on several engagements simultaneously, demonstrating the ability to move flexibly between projects

Associate, Global Risk Insight Advisory

Research Analyst

• Collect and organize carbon and emissions-related statistics inclusive of Energy, Power, and Gas data sets
• Develop models, datasets, and analytics for activities covering the carbon compliance markets and maintain those metrics
• Maintain supply/demand outlooks for credit markets and biofuels
• Develop and maintain forecasts and outlooks of models, datasets and analytics for biofuels (e.g., SAF, Renewable Diesel)
• Support the design and preparation of content delivery tools
• Work with the carbon policy team to understand current events and policy changes that may affect the price and outlooks around carbon
• Be the primary contact for the systems development team for the upcoming services as it pertains to analytical tools and processes
• Partner across OPIS business lines to set the vision and product scope for Carbon Analytics