Dovetail

Product Designer

• Champion the customer
• Collaborate on our product design
• Partner closely with engineers
• Shape our design system
• Contribute to our design team culture

UI Designer

Data Engineer

• Coach and develop talented backend engineers. You'll do this through code review, pairing, and design discussions that raise the technical bar for the team.
• Run the team’s core rituals, including standups and sprint planning, and do the day-to-day work of keeping the team unblocked.
• Build reliable customer data integrations. Design and maintain the systems that continuously sync customer data from tools like Gong, Intercom, Zendesk, Slack, HubSpot, and more into Dovetail. You'll build reliable, scalable integrations with robust authentication, rate limiting, error handling, and monitoring.
• Build our core data platform. Develop the shared data pipeline that transforms raw customer data into clean, enriched datasets used across Dovetail. You'll help create a scalable foundation that powers features and future AI capabilities.
• Create reusable data infrastructure. Build systems that allow customer data to be ingested once and reused across multiple teams and products, reducing duplicate processing and making our platform faster, more efficient, and easier to scale.
• Develop data enrichment services. Build pipelines that automatically transcribe conversations, redact sensitive information, link customer records, and extract structured insights so every product surface works from the same high-quality data.
• Scale distributed backend systems. Design event-driven architectures that process millions of customer records efficiently. You'll improve system reliability, optimise processing pipelines, and build the monitoring and observability tools that help the team quickly detect and resolve issues.

Tech Lead Manager – Data Platform

Sales Development Rep

• Be a founding member of the SDR team.
• Own top-of-funnel pipeline generation.
• Partner cross-functionally with Marketing and Sales.
• Consult and educate.
• Leverage AI and data tools.
• Develop the blueprint for scale.
• Qualify and hand off leads.
• Represent our brand with empathy and curiosity.

Sales Development Representative – SDR

Account Executive

• Manage the end-to-end enterprise sales process. You'll own the full sales cycle for our largest prospects, from initial engagement to close, running multi-threaded deals across procurement, IT, legal, security, and executive stakeholders. You'll navigate long, complex cycles without losing momentum.
• Employ a consultative, value-based sales approach. You'll build a business case tailored to each stakeholder, from the economic buyer to the technical evaluator, and deliver demonstrations that speak to each audience's priorities.
• Sell an AI-native platform, the AI-native way. You'll speak fluently to how Dovetail's AI turns fragmented feedback into decision-ready intelligence, including how it handles enterprise-grade security and governance questions, and you'll use AI tools yourself to research accounts, prepare for multi-stakeholder calls, and manage the volume of detail a long enterprise cycle demands.
• Become a Dovetail expert. You'll develop an intimate knowledge of how Dovetail works, what Dovetail is capable of, and an understanding of the competitive and market landscape at the enterprise tier so you can position confidently against alternatives.
• Build and manage a strategic account plan. You'll map organizations, identify champions, and build relationships across departments to expand your footprint within each account over time.
• Develop and maintain deep executive relationships with your prospects. You'll manage the trust and stakeholder alignment that enterprise deals require, and partner closely with customer success to ensure a smooth handoff and a strong foundation for expansion.
• Help mature our Enterprise go-to-market motion. You'll work with the Sales team to refine how we sell into large, complex organizations, and pioneer new practices as we build out our product-led sales strategy.

Account Executive – Enterprise

• Manage the end-to-end sales process. You'll own the full sales cycle for our mid-market prospects, from inbound lead to close, through a consultative sales approach. You will help customers navigate complex sales cycles and manage relationships with procurement, IT, and legal to close new business.
• Employ a consultative sales approach to help our prospects. You'll create and deliver your own consultative demonstrations of Dovetail, tailored to customer needs, for a range of audiences.
• Become a Dovetail expert. You'll develop an intimate knowledge of how Dovetail works, what Dovetail is capable of, and an understanding of the market so that you can effectively help our prospects.
• Develop and maintain amazing relationships with your prospects. You foster a desire to help lead and their stakeholders in every interaction throughout the entire sales cycle to ensure a delightful and positive experience. You'll partner with customer success during the sales process to ensure your prospects are set up for success as they adopt Dovetail.
• Help mature our global mid-market business. You'll work with the Sales team to contribute to the overall growth of our global small to medium-sized business, and pioneer new practices to improve our sales efficiency as we mature our product-led sales strategy.

UI Designer

Tech Lead Manager – Data Platform

Sales Development Representative – SDR

Account Executive – Enterprise

Account Executive, Mid-market