Deliver compelling technical messaging and product demonstrations in support of new business opportunities
Work closely with customers, as well as Sales and Services teams
Support the planning and execution of Proof-of-Concept projects and evaluations
Contribute to the delivery of customer training
Lead end-to-end demo cycles, RFP responses, and technical customer engagements
Build and maintain strong relationships with customers and consultants
Architect and design solution proposals and bids
Support, attend, and lead meetings, discussions, and negotiations
Provide coaching and technical support to sales professionals and BDRs
Ensure effective handover of proposed solutions to delivery teams
Maintain up-to-date technical expertise across Dotmatics SaaS portfolio
Provide structured feedback and collaborate with Product Management

Requirements

Advanced degree in Biology or Biochemistry
Minimum of 3-5 years experience in a customer facing role
Experienced in presenting solutions and utilizing knowledge of Pre-sales best practice for software demonstrations
Willing to travel to customer sites up to 40%
Extensive knowledge of antibody drug development and molecular biology
Personal use of AI-driven work practices
Working Knowledge of Scientific/informatics software
Understanding of SaaS architecture, integrations and security
SQL and Python proficiency
Experience with Dotmatics’ applications such as Snapgene, Geneious Prime and Biologics, and Prism
Modeling scientific data, and crafting solutions, based on product knowledge and industry best practices

Benefits

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Applicant Tracking System Keywords

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Hard Skills & Tools

SQLPythonSaaS architectureintegrationssecurityscientific data modelingsolution craftingpre-sales best practicestechnical messagingproduct demonstrations

Soft Skills

customer engagementrelationship buildingcoachingcollaborationcommunicationnegotiationplanningexecutionleadershipfeedback

Certifications

advanced degree in Biologyadvanced degree in Biochemistry