DotCollective

Manager

• Lead your squad operating as both their strategic delivery partner and internal squad leader.
• Work across projects and ongoing support for merchants, ensuring their goals are achieved.
• Be the face of delivery for these merchants, building trust, driving results, and executing both the roadmap and the squad to deliver sustained impact.
• Balance big-picture outcomes with hands-on squad management, ensuring every initiative runs efficiently, profitably, and with precision.
• Own the rollout of the merchant's annual roadmap and quarterly plans.
• Collaborate with the Strategy and Design teams to introduce service expansions.

Delivery Manager – Squad