Donorbox

Revenue Operations

• Own and optimize HubSpot CRM architecture, including pipelines, lifecycle stages, routing logic, required fields, and workflows.
• Establish and enforce standards for data hygiene, validation, deduplication, and field consistency across revenue systems.
• Partner with the Data Team to integrate HubSpot with ActiveCampaign, Zendesk, Stripe, Superset, and product usage data.
• Maintain a single source of truth for revenue data from lead acquisition through expansion.
• Serve as the centralized owner of discounting, deal guardrails, and approval workflows.
• Define and enforce pricing rules and discount thresholds for Sales and Customer Success.
• Ensure visibility into deal approvals, exceptions, and margins to protect revenue integrity.
• Collaborate with Finance and Revenue Leadership to align pricing execution with financial targets.
• Build and manage commission logic, automation, and payout processes, primarily within HubSpot.
• Ensure commission calculations are accurate, timely, and transparent across Sales and Customer Success.
• Partner with Finance on monthly reconciliation and auditability.
• Support compensation plan updates and annual performance cycles.
• Develop dashboards and models tracking pipeline health, sales velocity, win rates, CAC payback, and ARR/MRR.
• Partner with Sales and Marketing leaders to maintain accurate, data-driven forecasting cadences.
• Deliver monthly insights on performance trends, risks, and opportunities.
• Build “what-if” models to assess the impact of pricing changes, churn, or funnel improvements.
• Automate workflows across the funnel to reduce manual effort and lead leakage.
• Define and refine MQL, SQL, and PQL criteria in partnership with Growth and Sales.
• Drive operational clarity and accountability across Marketing, Sales, Customer Success, and Finance.
• Build scalable processes that support larger deals and longer sales cycles.

Senior Revenue Operations Manager

Engineering Manager

• Build and maintain exciting features used by millions of users.
• Champion well-written tests; refactor and remove code for long-term maintainability
• Uphold company architecture and code design principles
• Own team delivery: quality, pace, and reliability
• Partner with Product Managers and Designers to help slice scope and maximize delivered value
• Review pull requests and guide technical decisions
• Support bug triage and prioritization in partnership with Customer Support
• Ensure timely deployment of priority fixes
• Translate product requirements into technical approaches
• Coach engineers through feedback, performance reviews, and ongoing mentorship
• Communicate technical constraints and trade-offs to non-technical stakeholders
• Proactively surface risks before they become issues

Senior Revenue Operations Manager

Engineering Manager, Fundraising Experience