Donorbox

Events

• Own end-to-end logistics coordination for in-person events, including industry conferences, sponsored events, networking and community events, Donorbox-hosted events, and internal company events
• Manage exhibitor registrations, sponsorship deliverables, vendor timelines, event deadlines, and conference logistics for domestic and international events
• Coordinate freight shipping, drayage, advance warehouse receiving, bill of lading documentation, booth installation and dismantle logistics, and on-site issue resolution
• Manage event vendors and conference services including I&D vendors, exhibitor-appointed contractors (EACs), AV, internet, furnishings, and show services
• Track and manage event inventory (booth assets, signage, literature, swag) and print production to ensure accurate shipment, storage, reuse, and replenishment
• Create logistics documents, shipping trackers, event timelines, budgets, and staff preparation materials
• Empower staff to show up fully prepared by leading pre-event prep sessions with key info and facilitating travel & accommodations
• Track and maintain event budgets from initial forecasting to actuals reporting, working closely with Finance and Executive team
• Partner with Creative to request, produce, and submit sponsor assets, including print collateral, digital ads, swag, booth branding, and more
• Drive brand awareness and customer acquisition for Donorbox through strategic participation in events
• Understand our fundraising software, target audience, and ICPs to make informed decisions on which events to get involved in, how to connect with attendees, competitive landscape & prospecting opportunities, and how to position the brand most effectively
• Come up with creative, data-backed attendee experience and engagement concepts, sponsorship opportunity recommendations, and brand representation ideas that attract visitors, spark conversations, and keep Donorbox top of mind post-event
• Collaborate cross-functionally with Marketing, Creative, Partnerships, Sales, and Operations teams to support event goals and company initiatives
• Report on post-event ROI, results, and insights using surveys, dashboards, and CRM data, partnering with RevOps, Accounting, and Data teams as needed
• Develop and improve event SOPs, systems, and operational processes to support a growing event program and growing team

Event Operations Manager