Event Operations Manager

Donorbox

Event Marketing Manager overseeing logistics for in-person events at Donorbox. Focus on in-person events to deepen relationships within the nonprofit community.

Posted 6/17/2026full-timeRemote • 🇺🇸 United StatesMid-LevelSenior💰 $60,000 - $85,000 per yearWebsite

Tech Stack

Tools & technologies

Spark

About the role

Key responsibilities & impact

Own end-to-end logistics coordination for in-person events, including industry conferences, sponsored events, networking and community events, Donorbox-hosted events, and internal company events
Manage exhibitor registrations, sponsorship deliverables, vendor timelines, event deadlines, and conference logistics for domestic and international events
Coordinate freight shipping, drayage, advance warehouse receiving, bill of lading documentation, booth installation and dismantle logistics, and on-site issue resolution
Manage event vendors and conference services including I&D vendors, exhibitor-appointed contractors (EACs), AV, internet, furnishings, and show services
Track and manage event inventory (booth assets, signage, literature, swag) and print production to ensure accurate shipment, storage, reuse, and replenishment
Create logistics documents, shipping trackers, event timelines, budgets, and staff preparation materials
Empower staff to show up fully prepared by leading pre-event prep sessions with key info and facilitating travel & accommodations
Track and maintain event budgets from initial forecasting to actuals reporting, working closely with Finance and Executive team
Partner with Creative to request, produce, and submit sponsor assets, including print collateral, digital ads, swag, booth branding, and more
Drive brand awareness and customer acquisition for Donorbox through strategic participation in events
Understand our fundraising software, target audience, and ICPs to make informed decisions on which events to get involved in, how to connect with attendees, competitive landscape & prospecting opportunities, and how to position the brand most effectively
Come up with creative, data-backed attendee experience and engagement concepts, sponsorship opportunity recommendations, and brand representation ideas that attract visitors, spark conversations, and keep Donorbox top of mind post-event
Collaborate cross-functionally with Marketing, Creative, Partnerships, Sales, and Operations teams to support event goals and company initiatives
Report on post-event ROI, results, and insights using surveys, dashboards, and CRM data, partnering with RevOps, Accounting, and Data teams as needed
Develop and improve event SOPs, systems, and operational processes to support a growing event program and growing team

Requirements

What you’ll need

Bachelor’s degree or equivalent experience
4+ years of experience in event coordination, conference & tradeshow operations, field marketing, experiential marketing, or a related role
Hands-on experience managing conference logistics, including freight coordination, drayage, exhibitor services, vendor management, shipping timelines, and on-site execution
Strong understanding of conference operations and event production workflows
Ability to independently manage multiple projects and event timelines simultaneously
Exceptional organizational, communication, and problem-solving skills
Comfortable troubleshooting operational challenges in fast-paced environments
Tech-savvy, comfortable with using project management, CRM, and data analysis tools to plan and measure results
Experience supporting event marketing initiatives, sponsorships, hosted events, and event reporting is strongly preferred
Experience in the tech industry (B2B SaaS in particular) or nonprofit industry is a plus
A proactive, resourceful, “roll up your sleeves” mindset

Benefits

Comp & perks

Fully remote work from the comfort of your home
Generous time off policy of 21 days (birthday included 🎉), 8 designated/floating holidays, 2 paid volunteer days, and 5+ sick days (dependent on state)
Employer-sponsored health insurance plan through TriNet, including medical (United Healthcare), dental, vision, and life
401(k) retirement plan via TriNet's partner, Empower, with an employer match of up to 4%
Reimbursement package for home office expenses and professional development, up to $1.5k
Eligibility for employee equity plan (stock options)
Wellness program with fitness and mindfulness classes
Love your work and our mission of serving nonprofits!

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

event coordinationconference operationslogistics managementfreight coordinationvendor managementshipping timelinesevent production workflowsbudget managementdata analysisevent reporting

Soft Skills

organizational skillscommunication skillsproblem-solving skillsproject managementindependent managementtroubleshootingcreativitycollaborationresourcefulnessproactiveness