Dominion Diagnostics

Client Services Representative

• Responds to all inquiries received in the Client Services call center
• Provides information and account support to all internal and external parties
• Responds to all incoming inquiries from clients and Dominion Sales Executives
• Responsible for handling calls from new and existing customers regarding a variety of requests
• Utilizes knowledge of Dominion Diagnostics business and products to better serve our customers and support our accounts.

Client Services Specialist – Temporary

Account Executive

• Manage and retain existing accounts in an assigned territory; make outbound sales calls to close business and/or secure appointments for regional sales executives to visit in person
• Set qualified appointments for outside sales executives; qualify accounts prior to appointments
• Use CRM software to record activity; communicate with regional account executives and managers
• Become an expert on Dominion Diagnostics product offering; stay informed on competitor offerings and payer landscape
• Maintain HIPAA confidentiality and uphold the company’s reputation
• Must be U.S.-based; hours align with Mountain or Pacific Standard Time
• Travel, lift up to 25 pounds, and travel by automobile/airplane as needed

Client Services Specialist – Temporary

Inside Sales Executive