Domaine

Full-stack Engineer

• Responsible for owning the frontend feature development and driving both completion and quality
• Expert knowledge and experience with the Shopify eCommerce platform
• Ability to work both independently and as part of a team to ensure a high level of quality
• Strong verbal and written communication skills to accurately describe issues to clients, developers, and product managers
• A high attention to detail to catch issues within acceptance criteria, edge cases, and other potential issues
• High level decision making in weighing options between code quality, issues, and releasing code in a timely manner
• Plans and delegates tasks to other engineering team members as required
• Anticipates risks and provides solutions
• Distills complex asks into actionable solutions and tasks
• Works closely with the client to understand their business requirements, use cases and product roadmap to make informed decisions

Technical Lead, Studio

Account Manager

• Serve as the point of contact for the client, conducting regular checkins and handling escalations and upsells
• Identify new client opportunities and act as liaison to pitch clients on such opportunities
• Work with the production teams to appropriately resource client needs
• Collaborate with production teams to develop strategic recommendation briefs on par with agency standards taking into consideration best practices and client goals
• Collaborate on and run Growth Councils
• Collaborate with design and production departments to communicate strategy, review concepts and develop client presentations
• Present upsell opportunities as appropriate
• Act as a backchannel to communicate production team’s concerns to the client
• Identify and solution project risks in collaboration with the production team
• Fully understand the client objectives and project goals and articulate them clearly
• Work with the project teams to monitor project risks and scope creep to foresee/ identify potential problems and proactively identify solutions to address them in advance
• Consistently identify needs that clients may not recognize and ensure approaches and solutions are linked to objectives and future needs
• This role will require some travel to company and client locations. Travel time may be outside of working hours.

Technical Lead, Studio

Senior Account Manager