Apply

Ready to go for it?

AI Apply speeds things up—apply directly if you prefer.

FREE ACCESS
5,000–10,000 jobs/day
JobTailor Logo

See all jobs on JobTailor

Search thousands of fresh jobs every day.

Discover
  • Fresh listings
  • Fast filters
  • No subscription required
Create a free account and start exploring right away.
Domaine

CRM Strategy, Operations Lead

Domaine

Senior CRM operator managing lifecycle practice at enterprise level for Domaine, a Shopify design partner. Overseeing strategy, team development, and operational health across North America.

Posted 7/22/2026full-timeRemote • 🇺🇸 United StatesSeniorWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates extensive expertise in CRM and lifecycle marketing, with a strong focus on enterprise account management, team leadership, and operational excellence. Proven ability to drive innovation and performance in complex projects while fostering client relationships as a trusted advisor.

Highest-signal resume keywords
CRM Lifecycle MarketingTeam ManagementEnterprise Account LeadershipKlaviyo ExpertiseOperational Standards Adoption

ATS Keywords

Tailor your resume
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
CRM StrategyLifecycle Revenue PerformanceProject ManagementPlatform ArchitectureIntegrationsImplementation QualityService Line DevelopmentMulti-Brand ImplementationsMigrationsReplatforms
Soft Skills
Consultative ApproachClient Relationship ManagementLeadershipClarity in CommunicationPresence Across Time Zones
Industry Keywords
Enterprise AccountsAgency EnvironmentRetentionLTVRemote-Native

About the role

Key responsibilities & impact
  • Personally lead strategy and delivery on the practice's largest and most complex enterprise accounts.
  • Own special projects for enterprise brands.
  • Be accountable for lifecycle revenue performance and retention outcomes.
  • Directly manage CRM Strategists across NA — setting direction, unblocking work.
  • Build individualized development paths for each Strategist.
  • Own the innovation agenda for the NA CRM practice.
  • Partner directly with the Director of CRM on resourcing and capacity planning.
  • Serve as the operational counterpart to the EU Lead.
  • Drive adoption of department-wide operational standards across the NA Strategist team.
  • Serve as the senior technical authority for the NA team on platform architecture, integrations, and implementation quality.

Requirements

What you’ll need
  • 6+ years in CRM/lifecycle marketing, including experience managing a team inside an agency environment while staying billable yourself.
  • Track record leading enterprise-level accounts and complex special projects (migrations, replatforms, multi-brand implementations).
  • Experience building or scaling new service lines within an agency or consultancy.
  • Deep Klaviyo expertise; multi-platform fluency a plus.
  • Entrepreneurial, retention-and-LTV-minded, consultative — seen by clients as a trusted advisor, not a vendor.
  • Remote-native; leads with clarity and presence across time zones and regions.

Benefits

Comp & perks
  • Competitive Healthcare with Dental & Vision
  • Retirement savings plan with employer matching
  • Competitive PTO policy with paid time off at end of year
  • Flexible working schedule
  • Remote-first culture
  • Home office stipend
  • Apple gear
  • Continued education and personal development opportunities