Doma

Operations Support Associate

Doma

full-time

Posted on:

Location Type: Remote

Location: United States

Visit company website

Explore more

✨ AI Apply
Apply

Salary

💰 $42,500 - $58,900 per year

About the role

  • Learn to use our title production software, and complete corresponding actions within it
  • Serve as the primary point of triage for inbound emails requiring manual review
  • As familiarity and performance are demonstrated, support phone communications
  • Conduct quality review of all documents for signatures
  • Identify documents for needed actions as per Lender Instructions
  • Sort and file necessary documents for recording
  • Facilitate the management of secured emails

Requirements

  • 1+ years of experience in title & escrow
  • Excellent phone, email, face-to-face and remote communication skills
  • The ability to multitask and focus as required and to be proactive
  • Ability to thrive in a fast-paced, metrics-driven work environment
  • Extreme attention to detail and organizational skills
  • Open minded to process changes, continuous system updates and enhancements
  • Have a driven, positive attitude and ability to work as a team player
  • Proficient in using various computer programs and ability to navigate educational, company-provided resources
Benefits
  • medical/dental/vision insurance
  • 401(k)
  • generous vacation time
  • paid bonding leave
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
title production softwaredocument quality reviewmultitaskingattention to detailorganizational skills
Soft Skills
communication skillsproactiveteam playeradaptabilitypositive attitude