Doma

Accounting Manager

• The Escrow Trust Accounting Specialist provides service to national operations in a fast-paced customer service environment. ETA Specialists are responsible for the reconciliation and maintenance of all fiduciary accounts; reporting concerns to management and handling highly confidential information.
• Complete both daily and monthly bank reconciliation for escrow trust, underwriter premium, notary and recording accounts, resolving top sheet exceptions promptly.
• Provide customer service to operations – conducting research and resolving issues.
• Process funds transfers, including wire and book transfers and ACH.
• Work cooperatively and courteously with others.
• Review and research Positive Pay and overdraft exceptions.
• Prepare various daily and monthly reports.
• Other duties and responsibilities as assigned by supervisor.

Escrow Trust Accounting Specialist

Operations

• Communicate, timely, professionally and courteously with our borrower and lender customers
• Establish and maintain effective working relationships with a variety of lenders
• Identify and understand curative issues that require attention/resolution and direct communication with lender or borrower
• Communicate with borrower or lender to resolve curative issues as needed
• Document preparation for necessary items including but not limited to conveyance Deeds and Subordinations where legally permitted
• Prepare final closing package, including final settlement statements, revised CDs, borrower proceeds preferences, borrower affidavits, and more
• Perform pre-close quality review of all title and escrow documents
• Review lender documents for accuracy (review vesting page, signature pages, riders, deeds, ensure loan amount matches CD, ensure document dates match schedule dates)
• Review and understand lender instructions in their entirety
• Complete closings in a timely and high-quality manner
• Prepare files for final policy generation, recording, and settlement statement
• Confirm vesting during balancing
• Ensure all invoices are obtained and funds collected prior to close
• Balance a closing disclosure
• Ensure that closing documents are delivered to the notary for signing (ensure all signers are present for closing and that document packages are delivered to signing agent/notary portal)
• Verify signing details and accuracy of signed loan documents
• Perform post-close file reviews for accuracy of payoffs, vesting, and lender documents for the disbursement of funds
• Adhere to established quality and compliance standards
• Effectively manage and resolve escalations

Escrow Officer

• Communicate, timely, professionally and courteously with our borrower and lender customers
• Establish and maintain effective working relationships with a variety of lenders
• Identify and understand curative issues that require attention/resolution and direct communication with lender or borrower
• Communicate with borrower or lender to resolve curative issues as needed
• Document preparation for necessary items including but not limited to conveyance Deeds and Subordinations where legally permitted
• Prepare final closing package, including final settlement statements, revised CDs, borrower proceeds preferences, borrower affidavits, and more
• Perform pre-close quality review of all title and escrow documents
• Review lender documents for accuracy (review vesting page, signature pages, riders, deeds, ensure loan amount matches CD, ensure document dates match schedule dates)
• Review and understand lender instructions in their entirety
• Complete closings in a timely and high-quality manner
• Prepare files for final policy generation, recording, and settlement statement
• Confirm vesting during balancing
• Ensure all invoices are obtained and funds collected prior to close
• Balance a closing disclosure
• Ensure that closing documents are delivered to the notary for signing (ensure all signers are present for closing and that document packages are delivered to signing agent/notary portal)
• Verify signing details and accuracy of signed loan documents
• Perform post-close file reviews for accuracy of payoffs, vesting, and lender documents for the disbursement of funds
• Adhere to established quality and compliance standards
• Effectively manage and resolve escalations

Operations Escrow Officer

• Directly supervises a team of individual contributor associates.
• Performs duties related to people management (timecard approvals, performance management, etc).
• Oversees day-to-day workflows, supports with file-level interventions; and provides individual support on files.
• Monitors the queues and assesses for any risks, stepping in to cover any anticipated gaps or failures in workflow.
• Executes operational improvements quickly and efficiently based on performance metrics.
• Provides consistent production-level updates to Senior Supervisor and Manager.
• Supports with file-level escalations and provides updates to appropriate leadership.
• Accountable for the achievement of performance goals for their direct reports.
• Conducts regular 1:1s with their direct reports.
• Provides coaching and individualized support to team members.
• Is a critical stakeholder in recruiting and hiring top level talent; works closely with the recruiting team to provide a seamless candidate experience that represents the values of the company.
• Fosters a team experience that manifests the company's cultural values.
• Is a voice and advocate for the company culture; strives to create a great place to work for all employees.

Supervisor, Closing Operations

• Doma Technology LLC provides solutions for lenders, real estate professionals, title agents, and homeowners to simplify and streamline closings
• Execute Refinance closings with timeliness, expertise, and precision
• Communicate professionally and courteously with borrower and lender customers
• Establish and maintain effective working relationships with a variety of lenders
• Identify, communicate, and resolve curative issues with lenders or borrowers
• Document preparation including conveyance Deeds and Subordinations (where legally permitted)
• Prepare final closing package, settlement statements, revised CDs, borrower affidavits, and more
• Perform pre-close quality review of all title and escrow documents
• Review lender documents for accuracy and understand lender instructions in their entirety
• Prepare files for final policy generation, recording, and settlement statement and balance closing disclosures
• Ensure document delivery to notary for signing and verify signing details
• Perform post-close file reviews for accuracy of payoffs, vesting, and lender documents for disbursement of funds
• Adhere to established quality and compliance standards and manage escalations effectively

Escrow Officer, Operations

AI Engineer

• Develop production-grade generative AI systems to transform insurance and real estate decisions
• Design, build and deploy scalable LLM-based solutions integrating external knowledge bases and APIs
• Own reliability and ongoing performance of LLM-powered applications, ensuring traceability, observability, and regulatory compliance
• Fine-tune and adapt large language models (GPT, Claude, LLaMA) to domain-specific tasks in real estate and insurance
• Collaborate with domain experts, data teams, and product managers to research and align on AI solutions that satisfy business needs and regulatory constraints.

Staff AI Engineer

The Operations Escrow Officer has significant national title and escrow closing experience They are responsible for executing Refinance closings with timeliness, expertise, and precision They will proactively meet customer needs and provide a delightful closing experience. They exhibit company values, collaborate with their leaders to create an efficient, enjoyable work environment.
Communicate, timely, professionally and courteously with our borrower and lender customers
Establish and maintain effective working relationships with a variety of lenders
Identify and understand curative issues that require attention/resolution and direct communication with lender or borrower
Communicate with borrower or lender to resolve curative issues as needed
Document preparation for necessary items including but not limited to conveyance Deeds and Subordinations where legally permitted
Prepare final closing package, including final settlement statements, revised CDs, borrower proceeds preferences, borrower affidavits, and more
Perform pre-close quality review of all title and escrow documents
Review lender documents for accuracy (review vesting page, signature pages, riders, deeds, ensure loan amount matches CD, ensure document dates match schedule dates)
Review and understand lender instructions in their entirety
Complete closings in a timely and high-quality manner
Prepare files for final policy generation, recording, and settlement statement
Confirm vesting during balancing 
Ensure all invoices are obtained and funds collected prior to close
Balance a closing disclosure
Ensure that closing documents are delivered to the notary for signing (ensure all signers are present for closing and that document packages are delivered to signing agent/notary portal)
Verify signing details and accuracy of signed loan documents
Perform post-close file reviews for accuracy of payoffs, vesting, and lender documents for the disbursement of funds
Adhere to established quality and compliance standards
Effectively manage and resolve escalations

Escrow Trust Accounting Specialist

Escrow Officer

Operations Escrow Officer

Supervisor, Closing Operations

Operations Escrow Officer

Escrow Officer, Operations

Staff AI Engineer

Escrow Operations Officer