DoiT International

Principal FinOps Strategist

DoiT International

full-time

Posted on:

Origin:  • 🇺🇸 United States

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Job Level

Lead

Tech Stack

AWSAzureCloudKubernetes

About the role

  • Own a portfolio of enterprise customers, providing engagement management and strategic FinOps advisory services
  • Build and maintain executive-level relationships within the customer account to identify business goals and objectives related to their FinOps journey
  • Educate DoiT customers on the DoiT Cloud Intelligence platform features that support their goals and drive product adoption
  • Assess customer FinOps maturity using the DoiT FinOps Maturity Assessment and build roadmaps to improve maturity
  • Manage ongoing workstreams with customers, driving accountability within DoiT and the customer team to ensure success
  • Document and share customer feedback on the DoiT Cloud Intelligence platform and FinOps practice
  • Own overall customer satisfaction for your customer portfolio and resolve issues and escalations collaboratively
  • Maintain the customer 360 in our Customer Success platform, creating a referenceable source of truth for the customer account and health
  • Partner with the DoiT sales team to ensure successful renewals and client retention
  • Represent DoiT at industry events (e.g. cloud summits and annual conferences)

Requirements

  • Experience driving maturity of a FinOps practice within a business
  • Expertise in cloud technologies and the latest advances in cloud services
  • Prior experience in a SaaS company and/or with SaaS FinOps platform solutions
  • Highly skilled at executive presence and consultative advising; comfortable presenting to executives and large groups
  • Excellent communication skills (written and verbal)
  • A desire to help define and refine the DoiT FinOps Intelligence strategic advisory offering
  • Comfortable working in a fast-paced and, at times, ambiguous environment in an autonomous fashion