Doing Things

Operations

• Own the operational systems stack, including ERP, EDI, Shopify integrations, 3PL connections, shipping, and returns tooling
• Manage ERP item setup, order flows, inventory synchronization, and operational reporting
• Onboard 3PLs and other tools through mappings, testing, documentation, and go-live
• Lead the Breezy systems transition, including configuration, migration, process redesign, automation, and data-accuracy enforcement
• Partner with distribution centers and warehouse teams on throughput, order accuracy, on-time shipping, and returns processing
• Manage the 3PL network and outbound carrier mix, including SLAs, rate negotiations, capacity planning, service levels, and shipping costs
• Own peak readiness for BFCM and major drops, including staffing, inventory positioning, and carrier capacity
• Manage EDI operations with retail partners, including order acknowledgments, ASNs, routing-guide compliance, labeling, and chargeback prevention and disputes
• Own inventory accuracy through cycle counts, receiving discipline, and reconciliation across distribution centers, 3PLs, and systems
• Manage inbound international freight, customs, duties, and delivery windows into distribution centers and 3PLs
• Liaise with apparel production on receiving and launch-readiness plans and downstream risks
• Develop the Operations Team through KPIs, training, safety, and accountability
• Build and maintain SOPs and run a weekly operations metrics cadence
• Partner cross-functionally with merchandising, marketing, commerce, finance, and apparel production

Director of Apparel Operations – Systems

Social Media Manager

• Create 3 short-form videos per month capturing the funniest and most relatable parts of college life
• Create a mix of street interviews, talk-to-camera videos, campus vlogs, static content, and written posts using prompts from our content calendar
• Report on campus trends, traditions, and major events to help shape future content planning

Director of Apparel Operations – Systems

Social Media Manager, Internship