Dodge Construction Network

Strategic Account Manager

Dodge Construction Network

full-time

Posted on:

Location Type: Remote

Location: United States

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About the role

  • Actively grow revenue within assigned accounts through upsell and cross-sell strategies, while ensuring high client satisfaction and retention
  • A core measure of success is the ability to consistently expand Dodge’s footprint across the client portfolio
  • Pinpoint clients with the highest potential for growth and retention risk
  • Engage proactively with key decision-makers and influencers to open doors and deepen relationships
  • Attain deep knowledge of Dodge’s full product suite and stay current on solution capabilities to serve as a trusted advisor
  • Be able to clearly articulate how each offering can address a client’s unique challenges and goals
  • Conduct thorough discovery to understand the client’s business, go-to-market strategy, workflows, and priorities
  • Deliver tailored, value-based solutions aligned to their objectives
  • Present the right combination of Dodge products and services based on client needs and demonstrate how they deliver measurable business impact
  • Serve as the client’s primary point of contact post-sale
  • Ensure a smooth onboarding, continued engagement, and a structured, proactive account management process
  • Maintain clear visibility into upsell/cross-sell opportunities, accurately forecast expansion revenue, and execute on a structured plan to meet or exceed assigned growth targets
  • Document all activities, insights, and opportunities in the designated CRM system
  • Deliver timely reports, updates, and forecasts to leadership with accuracy and clarity
  • Uphold Dodge’s brand and values in every interaction
  • Foster long-term client relationships built on trust, transparency, and performance

Requirements

  • Minimum of 5 years of proven success in consultative and solution-based selling, preferably within data, analytics, or technology solutions
  • Strong understanding of the financial, banking, institutional investor, insurance and real estate communities to effectively align solutions with client objectives and industry trends
  • Demonstrated track record of consistently meeting or exceeding monthly, quarterly, and annual revenue growth targets
  • Proven track record of operating in a multi-priority, fast paced environment
  • Proficient in Salesforce, with strong understanding of opportunity management, pipeline tracking, and order processing within a CRM environment
  • Skilled in Microsoft Office applications (Outlook, Word, Excel) with experience delivering client-facing presentations via Teams, Webex, or similar virtual platforms.
  • Exceptional communication skills—written, verbal, and presentation—including the ability to influence, persuade, and lead discussions with individuals and groups
  • Must possess a keen sense of attention to detail, organizational skills and proven customer management skills
  • A self-starter who is intuitive, curious, confident, tenacious, and bold in pursuing opportunities and growing revenue
  • Knowledge of commercial construction
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
consultative sellingsolution-based sellingrevenue growthopportunity managementpipeline trackingorder processingclient-facing presentationsaccount managementdiscoveryvalue-based solutions
Soft Skills
communication skillsattention to detailorganizational skillscustomer managementself-starterintuitivecuriousconfidenttenaciousbold