Docuvera

Manager

• Serve as the primary strategic point of contact for designated life sciences accounts, fostering strong, long-term relationships with senior stakeholders and decision-makers.
• Regular travel locally and internationally, engaging in various face-to-face client meetings, product demonstrations, and industry networking events.
• Drive the expansion of Docuvera usage within existing accounts by identifying high-value business cases and strategic opportunities for platform adoption.
• Ensure Docuvera is positioned and established as the core content creation platform across a variety of interlinked business functions including Regulatory Affairs, Clinical, Medical Writing, and other relevant domains.
• Identify, define, and support the scoping of new use cases in collaboration with customer stakeholders and internal teams, ensuring alignment with strategic priorities.
• Develop and maintain strategic customer success plans, aligning platform capabilities with the evolving business and regulatory requirements of each account.
• Collect, consolidate, and provide structured product feedback loops, helping prioritize enhancements that drive customer value and increase platform adoption.
• Identify and evaluate opportunities for ecosystem expansion, including AI integrations and complementary external services that interface with Docuvera from both a technical and process perspective.
• Act as a trusted advisor and thought partner to your customers, ensuring Docuvera is recognized as a critical enabler of structured content transformation across departments and use cases.
• Represent Docuvera at strategic meetings, executive briefings, and life science industry events.
• Support pre-sales activities such as provide strategic guidance on RFP/RFI responses such that Docuvera is best positioned for selection.

Engagement Manager

Solutions Engineer

• Serve as a critical bridge between commercial sales, customer success, and product teams.
• Collaborate with Account Executives on discovery and business case development.
• Engage with the Customer Success team to define readiness and scope post-sale.
• Help prospects understand the strategic value of structured content platforms in regulatory and clinical use cases.
• Lead architecture design sessions, mapping integration and content reuse strategies.
• Participate in global workshops, industry events, webinars, and customer advisory activities.

Global Solution Engineer

Platform Engineer

• You’ll design, build, and run the AI infrastructure that powers Docuvera’s enterprise AI and our AI-driven content management platform.
• Day to day, you’ll turn machine-learning models into reliable products, build scalable data pipelines, and provide the foundation for AI-powered workflows.
• You’ll lead MLOps practices, stand up vector databases and knowledge graphs, and work closely with data scientists and engineers to deploy and monitor models in production.
• Your work enables key programs like company-wide knowledge assistants, AI-assisted bug triage, and intelligent content curation.
• You’ll automate ML workflows, keep AI services highly available, and ensure everything meets life-sciences regulations (FDA 21 CFR Part 11, GxP).

ML Platform Engineer – MLOps

Artificial Intelligence

• The Head of AI Technology leads the development, deployment, and governance of artificial intelligence solutions across the organisation for the Docuvera technology team.
• This role ensures the underlying architecture, governance, and technical direction are coherent, secure, and aligned to enterprise-wide AI strategy.
• Working closely with other AI functions, this role serves as the technical cornerstone of Docuvera’s AI ecosystem.
• It partners with the Internal AI Enablement role, which focuses on empowering teams with AI tools, workflows, and skills to enhance productivity and delivery.
• It also collaborates with the Product AI function, which embeds AI capabilities into customer-facing products and solutions.
• It is responsible for shaping the AI strategy, ensuring ethical and scalable implementation, and delivering AI-powered products and platforms that drive business innovation and efficiency.
• It requires delivering outcomes at pace, balancing speed with strategic insight, to drive initiatives that are both rapid and robust.
• They will identify opportunities, implement scalable AI solutions, and iterate quickly, influencing stakeholders and translating complex AI concepts into actionable strategies that enhance Docuvera's technological and product capabilities.

Head of AI Technology

Engineering Manager

• Define and execute the technical strategy, lead and grow the core engineering and QA teams, and establish best practices for development, testing, and deployment.
• Oversee the software development lifecycle, provide hands-on technical guidance, champion agile and CI/CD processes, and manage engineering risks.
• Partner closely with Product and other business teams to deliver impactful solutions, communicating effectively with a range of internal and external stakeholders, and fostering a collaborative, innovative, and accountable team culture.

Head of Engineering

Full-stack Engineer

• Provide expert technical leadership across integration projects.
• Lead end-to-end integration design and delivery (APIs, data exchange, middleware, workflow).
• Run integration delivery processes from requirements to release.
• Lead customer workshops and interface design.
• Coach engineers, support testing, and reinforce a disciplined, high-performing team culture.

Engagement Manager

Global Solution Engineer

ML Platform Engineer – MLOps

Head of AI Technology

Head of Engineering

Technical Lead, Integrations