Doctors of BC

Health Coach

• Supports improvements in primary care in the family practice setting while developing quality improvement capacity across practice teams through a tailored practice facilitation approach.
• Focuses on optimizing health technology platforms and workflows (e.g. EMRs, virtual care, clinical decision support tools, etc.) in practice to enable doctors to adopt the attributes of the Patient Medical Home and sustain practice improvements.
• Works closely with key partners (e.g. Divisions of Family Practice, health authorities, Ministry of Health, etc.) in the community to deliver practice support services in alignment with FPSC direction and practice and community needs.

Health Technology Coach – 18 Month Contract

Advisor

• Provide a range of analytical functions and support to the Billing Support team
• Primarily focus on providing billing support and education to physicians
• Work on ad-hoc projects as needed
• Support the implementation of the Longitudinal Family Physician (LFP) Payment Model and delivery of the FPSC Physician Payments
• Directly assist physicians with billing support
• Develop, coordinate, and improve billing education services
• Collaborate with physician billing educators to develop LFP resources
• Review and improve FPSC Physician Payments
• Engage and collaborate with internal teams, partners and government
• Develop expertise in the LFP Payment Model and FPSC Physician Payments
• Effectively respond to billing inquiries
• Maintain and develop billing resources, such as FAQs and billing guides
• Work with subject matter experts to develop and deliver billing education.

Billing Support Advisor

Analyst

• Provide policy and research support by planning and conducting research in health care financing, delivery, access, health workforce planning, digital health, health promotion, and illness/injury prevention to inform the development/update of Doctors of BC’s policy positions and response to policy issues.
• Provide policy advice on various emerging and ongoing policy issues as well as analysis on draft interest holder policy, legislation, or regulatory changes or positions.
• Provide support on policy related issues to Doctors of BC/government committees (e.g. Council on Health Economics & Policy + Council on Health Promotion).
• Monitor trends in health policy, identify issues, and develop solutions and strategies on these by working with Doctors of BC staff, members and or/representatives of other agencies or interest groups.
• Communicate Doctors of BC responses to policy announcements, presenting policy information when directed, and supporting members and external interest holders with inquiries.
• Prepare background papers, briefing notes, presentations, and communication for management and executive use.
• Organize and support committee meetings and prepare materials.

Senior Policy Analyst

Data Analyst

• Analyze and understand data sources and design data models for capturing structured and unstructured data.
• Perform statistical modeling, quantitative analysis, and data mining to extract valuable insights.
• Develop and deliver Key Performance Indicators (KPIs) for various organizational needs in consultation with stakeholders.
• Utilize data visualization tools to create reports and dashboards that communicate insights effectively.
• Participate in Data Governance initiatives to establish data quality standards and measures.
• Ensure the highest standards of data collection, recording, analysis, maintenance, storage, adaptation, retrieval, and transmission from various data sources.
• Support the training and development of Data Stewards within various departments to enhance data analysis and visualization capabilities.
• Stay updated with various Data Architectures to support diverse data needs of the organization.
• Monitor and assess system performance for continuous improvements.
• Collaborate with the Information Technology team to ensure the seamless integration of data tools and resources.
• Provide technical assistance and direction to other Analysts for the purposes of resolving complex issues.
• Provide direction in adoption of modern Data technologies as per the needs and demands of the organization.

Senior Data Analyst, Data Management IT

Backend Engineer

• Lead the implementation of projects and initiatives to increase awareness of PHP, and access to physician health education and learning opportunities.
• Provide project management and coordination for the development of the PHP Wellness Workshop Suite, working closely with physician subject matter experts and various Doctors of BC departments to create curriculum content and facilitator guides.
• Lead working groups with physicians, leaders, and internal partners to inform the design and delivery of wellness workshops, ensuring content is effectively created and communicated.
• Provide project coordination support to various projects and initiatives in PHP’s Outreach portfolio including implementing the PHP communications strategy, Physician Peer Support Initiative, and the Physician Wellness Network.
• Develop and maintain project management systems to track key milestones; engage with physician working groups to develop event agendas; coordinate virtual and in person events; develop communications materials such as meeting agenda packages, reports, presentations and resource documents; and develop and implement a program evaluation plan to measure the impact of PHP outreach efforts.
• Lead coordination of all workshop and engagement requests across the province to increase awareness of PHP and engage physicians in various physician health topics.

Senior Project Coordinator, PHP Outreach

Business Analyst

• Leads the analysis and delivery of complex, cross-functional business initiatives that support both day-to-day operations and the strategic objectives of Doctors of BC.
• Partners with interest holders to elicit and analyze business requirements, evaluate processes and systems, develop business cases and recommendations, and design practical solutions that improve organizational effectiveness.
• Facilitates interest holder alignment, influences decision-making, and provides strategic insight on business impacts, risks, opportunities, and organizational dependencies.
• Supports projects end-to-end, including future-state process design, requirements analysis, solution evaluation, testing coordination, implementation planning, and change adoption.
• Ensures that systems, processes, and workflows evolve in a structured, consistent, and integrated manner across the organization.
• Establishes and promotes business analysis best practices, provides guidance and mentorship to other analysts, and contributes to the successful resolution of complex business challenges with organization-wide impact.

Senior Business Analyst

• Reporting to the Manager, Business Analysis, the Business Analyst supports the analysis and delivery of business initiatives that advance both day-to-day operations and the strategic objectives of Doctors of BC.
• Working closely with teams across the organization, the Business Analyst partners with interest holders to elicit and document business requirements, analyze processes and systems, evaluate solution options, and develop documentation that supports operational effectiveness and continuous improvement.
• As a key contributor to project delivery, the Business Analyst collaborates with interest holders to assess business needs, identify opportunities for improvement, and support the design of practical solutions that align with organizational goals.
• The role supports projects end-to-end, including requirements gathering, process analysis, solution evaluation, testing coordination, implementation support, and change adoption activities.
• The Business Analyst helps ensure that systems, processes, and workflows evolve in a structured, consistent, and integrated manner across the organization.

Insurance

• Provide advanced client service, application coordination, and sales support to physician members and their families.
• Act as a key liaison between clients, Insurance Advisors, insurance carriers, and internal stakeholders.
• Meet with clients via Zoom to complete applications, explain recommendations and underwriting processes.
• Coordinate, monitor, and advance insurance applications from submission through policy placement.
• Proactively follow up with insurers, clients, and stakeholders to resolve issues, obtain outstanding documentation, and prevent delays.
• Support business development activities by promoting insurance services and engaging with physician members.