Manage complex technical projects from initial contact through successful release
Create, share, update, and monitor project plans with partners
Define timelines, methods, and project milestones with strong risk management
Collaborate with the Business Integration Manager on new partnerships in the PMS (Practice Management System) market
Provide all required information and materials to third-party providers
Serve as the primary point of contact for third-party vendors, guiding them through troubleshooting and integration processes
Establish efficient communication channels with key stakeholders, including support, sales, and product teams
Manage the integration process from deal signing to successful activation
Improve the quality and reliability of existing integrations
Execute acceptance tests and ensure the quality of new implementations
Collaborate with the product team on backlog prioritization, technical analysis, and execution
Own and maintain local maintenance workflows
Support customers during new activations using internal tools
Handle issues submitted to the Service Desk, using internal tools to validate requests (logs, reports, monitoring tools)
Follow up with developers, customer success, and vendors on troubleshooting and resolution
Create technical documentation, analyses, and manuals
Actively participate in reporting to development teams and process follow-up
Manage multiple projects in parallel while maintaining high levels of engagement
Requirements
3+ years of experience as a Technical Project Manager
Experience managing software projects and development teams
Deep technical understanding with a strong focus on API integration projects and system-to-system communication
Strong project management skills and attention to detail
Excellent analytical thinking and problem-solving skills
Autonomous, self-starting, detail-oriented, and proactive
Excellent organizational skills and the ability to build strong relationships and communicate effectively with both business stakeholders and development teams
Languages: Native Portuguese and proficient English (minimum B2/C1 level)
Benefits
100% remote-friendly within Brazil
Monday to Friday working hours
Compensatory time off (Banco de Horas)
Food/Market voucher
Medical, dental, and group life insurance
Pet plan
iFeel app for emotional well-being
Gympass for you and up to 3 people
Creditas payroll loan services (eligible after 6 months of employment)
Stock options (eligible after 6 months of employment; 5-year vesting period)
Birthday day off
Daycare assistance
Partnership club with discounts at educational institutions and language learning services
Referral program offering up to R$600 per person who stays with us for more than 6 months
Bereavement leave: 10 days for loss of a loved one; 2 days if your pet passes away
Marriage leave: 7 days
Parental leave: 30 days for fathers and 6 months for mothers
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
API integrationsystem-to-system communicationproject managementtechnical documentationacceptance testinganalytical thinkingproblem-solvingsoftware project managementdevelopment team managementrisk management
Soft skills
attention to detailautonomousself-startingproactiveorganizational skillsrelationship buildingeffective communication