DOCOsoft

DevOps Engineer

• Design, implement, and operate highly available, scalable, and fault-tolerant systems on Microsoft Azure.
• Define, track, and improve reliability metrics, including service health indicators and operational performance reporting.
• Develop and maintain Infrastructure as Code using Bicep, ARM, Terraform, or similar tooling to ensure consistent and reproducible environments.
• Build automation for provisioning, deployment, scaling, and operational workflows, reducing manual intervention and operational toil.
• Enhance CI/CD pipelines in collaboration with DevOps to improve deployment safety, reliability, and efficiency.
• Implement and maintain monitoring, logging, tracing, and alerting solutions to ensure real-time visibility and rapid issue detection.
• Define meaningful alerting strategies that reduce noise and improve response effectiveness.
• Lead incident response activities, including structured troubleshooting, stakeholder communication, root cause analysis, and post-incident reviews.
• Strengthen incident and problem management processes to improve SLA adherence and customer impact mitigation.
• Implement systemic improvements to prevent repeat incidents rather than applying short-term workarounds.
• Embed security and compliance best practices across infrastructure, including access control, encryption, and policy enforcement.
• Drive continuous service improvement initiatives to enhance performance, reliability, efficiency, and operational maturity.
• Collaborate closely with Development and QA teams to improve application resilience and supportability.

Site Reliability Engineer

Cloud Engineer

• Design, build, and operate core Azure infrastructure across networking, identity, compute, and storage within a single-tenant SaaS model.
• Improve platform scalability, governance, and reliability while embedding Infrastructure as Code as the default approach.
• Own and evolve shared CI/CD platform capabilities, including build, test, security scanning, and deployment strategies.
• Enable progressive delivery patterns such as blue/green, canary, and automated rollback approaches.
• Create reusable templates, paved roads, and standardised engineering patterns that accelerate safe product delivery.
• Reduce operational toil through automation and standardisation, addressing root causes rather than recurring symptoms.
• Expand self-service capabilities that allow product teams to provision and deploy independently within clear guardrails.
• Provide and evolve shared observability capabilities, including logging, metrics, tracing, and alerting.
• Design platform resilience, performance, and availability capabilities, supporting SLO definition and error budget practices.
• Embed security by design, including identity, secrets management, least-privilege access, policy enforcement, and vulnerability management.
• Contribute clear documentation, platform standards, and engineering guidance that improve adoption and consistency.

Platform Engineer, Azure SaaS

SDET

• Define and evolve automation strategy across one or more product areas, aligning test coverage to real operational risk.
• Ensure acceptance criteria are clear, testable, and aligned to system behaviour and production impact.
• Build and maintain automated tests across appropriate layers of the test pyramid, with strong API and contract-level coverage.
• Reduce reliance on brittle end-to-end tests by strengthening service-level and boundary validation.
• Integrate automated testing into CI/CD pipelines with meaningful reporting and quality gates that improve release confidence.
• Collaborate early in design discussions to improve system testability and prevent defects before implementation.
• Validate distributed and event-driven workflows, including asynchronous processing, retries, idempotency, and cross-service interactions.
• Design repeatable, environment-safe test data strategies.
• Contribute to performance, resilience, and reliability validation.
• Ensure authentication, authorisation, and tenancy boundaries are correctly enforced.
• Lead root cause analysis for quality-related incidents and use production telemetry to strengthen future coverage.
• Improve shared testing frameworks, standards, and practices while coaching engineers on writing stronger, more meaningful tests.

QA Test Engineer

Full-stack Engineer

• Define and evolve system architecture using modern .NET and Azure, leading design decisions across distributed services and APIs.
• Build scalable, secure, observable, and maintainable solutions while continuously reducing technical debt and improving system resilience.
• Make thoughtful trade-offs between delivery pace and long-term platform health, influencing scope and delivery decisions to safeguard engineering quality.
• Own the reliability, performance, and security of services within your domain, leading incident response and embedding learning through post-incident reviews.
• Drive improvements in monitoring, alerting, automation, and operational maturity in partnership with Platform and DevOps teams.
• Translate product strategy into credible technical plans, aligning engineering execution with measurable business outcomes.
• Champion high engineering standards through strong design reviews, code quality, automated testing, and safe CI/CD practices.
• Lead and develop a high-performing engineering team, fostering ownership, accountability, and continuous improvement.
• Coach and mentor engineers, providing clear feedback and structured development support while contributing to hiring and team growth.

Software Development Technical Lead

• Design and implement well-defined features and services within a microservices architecture using modern .NET.
• Build and evolve RESTful APIs, ensuring reliability, security, and backward compatibility where required.
• Deliver changes through established CI/CD pipelines with a focus on quality and release safety.
• Write meaningful unit and integration tests to support safe, maintainable code.
• Maintain clean, readable, and well-structured code, refactoring where necessary to improve performance and clarity.
• Participate actively in peer code reviews and technical discussions to raise overall engineering standards.
• Ensure features are observable in production through appropriate logging , metrics, and traceability.
• Diagnose and resolve defects using structured debugging approaches.
• Contribute to performance, reliability, and scalability considerations within your scope of ownership.
• Provide realistic technical input during refinement and estimation, raising risks and edge cases early.
• Contribute to improvements in tooling, automation, and shared engineering practices.

Software Developer, Mid-level

• Design, implement, and evolve CI/CD pipelines for microservices, embedding automated testing, gated promotions, and safe rollback strategies.
• Standardise and automate deployment patterns for containerised workloads, ensuring environments are versioned, reproducible, and consistent.
• Build and maintain Azure infrastructure using Infrastructure as Code, ensuring changes are peer-reviewed, traceable, and free from configuration drift.
• Reduce manual intervention through automation and engineering improvements.
• Improve system scaling, failover, retry, and resilience patterns across services.
• Support definition and tracking of service-level objectives, contributing to structured incident response and systemic post-incident improvements.
• Strengthen observability across logging, metrics, tracing, dashboards, and alerting to ensure services are diagnosable in production.
• Embed security controls into CI/CD pipelines, including automated scanning and secure dependency practices.
• Improve secrets management, certificate lifecycle automation, and secure container practices.
• Increase cost visibility across Azure environments, implementing right-sizing, scaling policies, and lifecycle management to reduce waste.
• Contribute to automation of operational workflows in event-driven and distributed environments.

DevOps Engineer, Azure

• Support DOCOsoft’s cloud security operations and enhance the security posture of Azure-hosted environments.
• Administer and optimize Microsoft Defender (Cloud, Identity, Endpoint) and Azure-native security tools.
• Manage identity and access using Conditional Access, Entra ID Governance, and PIM.
• Maintain hardening standards across Azure resources (Key Vault, Storage, App Services, VMs, networking).
• Improve Azure Secure Score in line with internal policies and ISO 27001.
• Support secure design and review of Azure PaaS/IaaS workloads.
• Advise on network security, API protection, encryption, segmentation, and Zero Trust.
• Conduct threat modelling to embed security-by-design.
• Integrate security into CI/CD pipelines and GitHub workflows.
• Assess Terraform/Bicep IaC and enforce policy-as-code (Azure Policy, GitHub Advanced Security).
• Implement automated guardrails to reduce misconfigurations and strengthen compliance.
• Identify and remediate cloud vulnerabilities with engineering.
• Support internal/external audits and maintain documentation and compliance evidence.
• Enhance monitoring with Azure Monitor, Log Analytics, and Sentinel.
• Develop KQL queries, dashboards, and detection rules; investigate alerts, manage incidents, and maintain cloud-specific incident response playbooks.

Cloud Security Engineer

Software Engineer

• Guide the team in creating innovative, scalable software solutions for the London and Global Insurance Markets
• Full involvement in the software development life cycle—analysis, design, planning, implementation, and maintenance
• Strong technical decision-making and exceptional problem-solving abilities
• Shape team performance through mentorship and foster a collaborative environment
• Ensure the delivery of high-quality solutions while maintaining alignment with DOCOsoft's culture and values
• Collaborate with cross-functional Leads to align on project goals, timelines, and ensure timely delivery of high-quality solutions
• Proactively communicate with internal stakeholders to address development plans and resolve issues
• Champion modern development practices, including TDD, DDD, SOLID principles, and CI/CD pipelines
• Research and prototype technical solutions, focusing on scalable architectures that align with the company's technology roadmap
• Ensure consistent high-quality documentation and adherence to technical standards
• Track and report on key metrics (code quality, team performance) and drive continuous improvement initiatives