DOCOsoft

SDET

• All aspects of testing from test design to test execution.
• Preparing schedules with target dates for test deliverables.
• Proactively communicating with development teams and business analysts to resolve issues or questions pertaining to test execution.
• Disciplined tracking, reporting, and resolution of product defects.
• Accurate and timely status reporting to Management, including issues prohibiting progress when appropriate.
• Elevating critical risks to project, management and senior-executive teams.
• Expanding existing test libraries, building and maintaining modular, end-to end and automated regression tests that can be leveraged across projects.
• Re-testing defect fixes and regression testing.
• Coordinating with assigned Project Manager, Business Analysts and Development members to deliver a solid platform for the business users to conduct UAT.
• Ensuring business receives working software that supports the business requirements according to the project scope.

QA Test Engineer

Product Manager

• Define and communicate a compelling product vision and strategy aligned to DOCOsoft’s growth goals and customer needs.
• Translate business objectives into a measurable multi-year roadmap and balanced product portfolio.
• Lead our evolution from on-premise to SaaS, ensuring each investment drives long-term value and scalability.
• Build, mentor, and inspire a high-performing Product Management team.
• Embed best-practice product discovery, prioritisation, and agile execution.
• Oversee the end-to-end product lifecycle, from insight and ideation to delivery and launch.
• Drive data-informed decision-making using clear product KPIs (adoption, retention, performance).
• Partner closely with Engineering, Design, and Customer Success to deliver value quickly and consistently.
• Maintain a deep understanding of the London Market, ensuring every product decision is grounded in customer insight and measurable impact.
• Represent the product function on the Leadership Team, shaping company strategy and influencing investment decisions.

Head of Product

DevOps Engineer

• Implement and maintain highly available, scalable, and fault-tolerant systems on Azure
• Monitor system health and performance metrics to ensure reliability and proactively address issues
• Develop and maintain automation scripts and tools for provisioning, deployment, monitoring, and scaling of services
• Configure and maintain monitoring solutions to provide real-time visibility into system health and performance
• Respond to and resolve incidents, including root cause analysis, mitigation, and communication with stakeholders
• Ensure systems and infrastructure adhere to security best practices and compliance requirements
• Identify areas for optimization and implement solutions to improve system reliability, performance, and efficiency

Senior Site Reliability Engineer

People Operations

• Partner with people managers to understand business objectives and develop employee strategies that support organisational success.
• Provide expert advice on employee relations, performance management, talent development, and workforce planning.
• Advise and support managers in handling employee relations matters, ensuring fair, consistent, and timely resolution.
• Coach managers on performance management, including performance improvement plans, goal setting, and development planning.
• Collaborate with hiring managers to identify resourcing needs and develop effective recruitment and retention strategies.
• Oversee the end-to-end recruitment process, from job posting and selection to onboarding and integration.
• Champion and drive initiatives that enhance workplace culture, engagement, wellbeing, and inclusion.
• Ensure compliance with employment law across the UK and Ireland, providing clear and pragmatic advice.
• Stay informed on HR trends and best practices, recommending updates to policies and processes as needed.

People and Culture Business Partner

System Administrator

• Serve as the initial point of contact for infrastructure, systems, and application support across all business areas, providing L1 triage and resolution for user issues involving endpoints, collaboration tools, SaaS apps, and on-premises services; escalate unresolved or complex cases according to company SOPs.
• Manage the joiner, mover, and leaver processes by delivering Day 1 readiness for new employees, maintaining accurate records for staff transitions, ensuring timely deprovisioning, and upholding strict license management and hygiene.
• Manage and monitor backup systems such as Veeam and Azure Backups, ensuring regular backup schedules are maintained and performing restoration tasks as needed to support business continuity.
• Build and maintain endpoints using Microsoft Intune and Autopilot, ensuring that all devices are patched, compliant, and accurately tracked in the asset register.
• Maintain high service desk standards by creating well-categorized tickets, leveraging the knowledge base, and actively contributing to SOP and KB documentation.
• Assist with procurement and RMA processes for peripherals and accessories, coordinating effectively with vendors and internal stakeholders.
• Administer basic Azure and directory services, including group access, app assignment, portal checks, reporting, and triaging identity and access tickets.
• Troubleshoot connectivity issues such as Wi-Fi and VPN problems, verify DNS and DHCP settings, diagnose network issues, escalate cases as needed, and assist with firewall and access requests.
• Handle routine operational tasks such as directory services, printer management, file share administration, remote access setup, and standard application provisioning, while ensuring documentation and compliance are maintained.

Junior IT Systems Administrator

Full-stack Engineer

• Work on your own initiative and produce robust, high-quality code.
• Collaborate with the other developers within the team on specific projects.
• Ensure all QA procedures are satisfied in terms of process and documentation.
• Develop new features within the application.
• Fix bugs assigned to you by the Development Manager.
• Work with QA's, Product Managers, Programme Delivery, DevOps/ Infrastructure & Data Science stakeholders in a cross-functional team environment, delivering mission critical applications.

Senior Software Developer

Account Manager

• Responsible for all areas of account management
• Increase streams of revenue through upselling
• Build strong relationships with clients
• Develop and execute a plan to manage all account renewals
• Stay informed of industry trends and competition.