DocMe360

Program Manager

• Coordinate and align work across multiple functional teams, including:
• Operations and field support
• Software engineering and development
• Data analytics and reporting
• Product and clinical stakeholders
• Set priorities with VA stakeholders and establish quarterly objectives
• Translate priorities into actionable sprint plans and coordinated team activities
• Ensure team meets delivery objectives as committed
• Develop and maintain sprint plans and milestone roadmaps
• Manage task sequencing, dependencies, and handoffs across teams as needed
• Ensure delivery commitments are met while balancing operational support and ongoing development needs
• Serve as a primary coordination point between technical teams, operational staff, and government stakeholders
• Facilitate a typical agile cadence (huddles, refinement, sprint planning, demos, retros) and ensure smooth internal communications
• Manage external stakeholder communications (cross-functional forums, leadership updates, etc.)
• Proactively address obstacles that could impact timelines, system stability, or stakeholder confidence
• Serve as the first point of internal problem solving. Escalate issues appropriately and drive resolution through collaboration and facilitation
• Provide direction and clarity to team members regarding priorities and expectations
• Foster collaboration across disciplines with differing workflows and perspectives
• Support continuous improvement in delivery processes, communication, and coordination
• Encourage a mission-focused, service-oriented delivery culture aligned with veteran care