Docebo

Product Owner – Content Centre

Docebo

full-time

Posted on:

Location Type: Hybrid

Location: Toronto • Canada

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Salary

💰 CA$100,100 - CA$133,500 per year

About the role

  • Own the tactical execution for your squad, ensuring CMS functionality, AI content creation, and media assets are always prioritized and perfectly aligned with our roadmap.
  • Translate intricate customer problems into crystal-clear user stories and functional specs that empower Engineering and QA to build with speed and precision.
  • Partner closely with Engineering leads to scope work and balance new features with technical debt, ensuring every release is predictable and high-impact.
  • Monitor feature adoption and success metrics to understand exactly how admins and learners interact with your product area, then use those insights to fuel continuous improvement.
  • Safeguard the reliability of your domain by tracking performance hotspots and response times, ensuring a world-class experience for every user.
  • Serve as the primary product expert for Support and internal teams, triaging issues and transforming recurring friction into strategic backlog wins.
  • Lead release readiness by coordinating documentation and incremental rollout plans, ensuring every update lands smoothly in the hands of our users.
  • Continuously optimize internal tooling and configuration models to help our teams and customers operate with maximum efficiency and zero escalations.
  • Dive deep into problem-framing and solution exploration alongside Design and Engineering, validating big ideas through prototypes and customer experiments.

Requirements

  • 4+ years of SaaS experience, a solid understanding of APIs and enterprise patterns, and a mastery of learning standards like SCORM, xAPI, and LTI.
  • You take the wheel with an execution-focused mindset, tracking every metric and ensuring that every change you champion is a victory for the customer.
  • You have the rare ability to translate complex technical rules and edge cases into simple, structured narratives for any audience.
  • You possess deep empathy for admins and learners alike, acting as their voice in technical discussions to ensure we never lose sight of the "human" side of the product.
  • You love a good data set; you are comfortable using both qualitative feedback and hard numbers to make tough prioritization calls and define success.
  • You are a true partner to Engineering and Design, expertly balancing technical feasibility with beautiful usability to find the ultimate pragmatic solution.
  • You have a hawk-eye for detail, understanding how a single change in your domain creates a ripple effect across the entire ecosystem.
  • You thrive in the "gray area," moving forward with confidence despite ambiguity and pivoting quickly when new data or strategic needs emerge.
Benefits
  • Own a piece of Docebo through our Employee Share Purchase Plan (ESPP) at a 15% discount, plus a competitive compensation package.
  • You’ll get access to health benefits, so you can get the care you need when you need it.
  • Rest and recharge with paid vacation days, two company-wide Docebo Days, floating holidays for cultural celebrations, and your birthday off!
  • We provide coverage offering you time with your little one(s) so you can soak up all those precious moments. Fun fact: we had 30 Docebian babies join the family in 2025!
  • Connect with global communities through our Employee Resource Groups (including PRIDE, DWA, BIDOC, and Green Ambassadors) and company-wide events that keep the fun rolling all year long.
  • Kick off your weekends early with 4:30 PM Fridays (eligible employees only).
  • Look fresh with your new-hire swag and enjoy access to our internal swag store to stay branded year-round.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
CMS functionalityAI content creationuser storiesfunctional specificationsAPIsSCORMxAPILTIdata analysisperformance tracking
Soft Skills
execution-focused mindsetempathycommunicationproblem-framingsolution explorationattention to detailadaptabilitycollaborationprioritizationcustomer advocacy