dLocal

Account Manager

dLocal

full-time

Posted on:

Location Type: Hybrid

Location: Ciudad de México • Mexico

Visit company website

Explore more

✨ AI Apply
Apply

About the role

  • Manage and grow a portfolio of strategic client accounts across global markets.
  • Build strong, long-term relationships with clients by understanding their needs and delivering tailored solutions.
  • Identify opportunities to upsell and cross-sell additional products and services to existing clients.
  • Collaborate with internal teams to ensure the successful delivery of our solutions.
  • Serve as a regional expert, providing insights to support the broader sales and account management strategy.
  • Represent the company at industry events, conferences, and through professional networking.
  • Contribute to the development and implementation of growth-oriented operational strategies.

Requirements

  • 5+ years of B2B sales or account management experience, preferably in a tech or fintech company.
  • Demonstrated success in upselling and cross-selling within existing accounts.
  • Excellent relationship-building, communication, and negotiation skills—especially with senior stakeholders.
  • Ability to manage multiple complex projects and accounts simultaneously with attention to detail.
  • A well-established business network and experience developing strategic partnerships.
  • Willingness to take smart risks backed by deep customer understanding and solid strategy.
  • Fluency in English is required (other languages are a plus).
  • Ability and willingness to travel internationally.
Benefits
  • Flexibility: we have flexible schedules and we are driven by performance.
  • Fintech industry: work in a dynamic and ever-evolving environment, with plenty to build and boost your creativity.
  • Referral bonus program: our internal talents are the best recruiters - refer someone ideal for a role and get rewarded.
  • Learning & development: get access to a Premium Coursera subscription.
  • Language classes: we provide free English, Spanish, or Portuguese classes.
  • Social budget: you'll get a monthly budget to chill out with your team (in person or remotely) and deepen your connections!
  • dLocal Houses: want to rent a house to spend one week anywhere in the world coworking with your team? We’ve got your back!
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
B2B salesaccount managementupsellingcross-sellingproject managementstrategic partnerships
Soft Skills
relationship-buildingcommunicationnegotiationattention to detailstrategic thinkingnetworking