dLocal

People Operations Lead

dLocal

full-time

Posted on:

Location Type: Hybrid

Location: Montevideo • Uruguay

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Job Level

Senior

About the role

  • Lead and mentor the People Ops and Payroll team, translating company-wide initiatives into actionable team goals and career development paths. Set priorities, allocate country scopes, and ensure coverage across time zones.
  • Partner with internal teams (RevOps/Finance) to define cycle timelines and validation logic. Review and verify all calculation inputs before loading them into the HRIS.
  • Oversee the operational setup for entering new markets, including opening new payrolls and establishing local compliance frameworks in new entities.
  • Act as the final point of escalation for critical operational roadblocks. Identify "Single Points of Failure" and develop contingency plans for global payroll providers.
  • Act as the primary partner for Finance, Legal, and RevOps to ensure the People Operations roadmap supports the company’s financial goals.
  • Lead the communication and adoption strategy for new digital tools, policies, or organizational changes within the People Ops ecosystem.

Requirements

  • 7+ years of progressive experience in People Operations, Payroll, HR Operations, or a related field — including global or multi-country scope
  • 2+ years of people leadership experience, including mentoring, performance management, and career development
  • Proven track record leading operational, payroll, or HR programs across multiple geographies and stakeholders
  • Strong knowledge of labor laws, payroll governance, social security, and tax frameworks
  • Experience partnering with Finance, Legal, and RevOps/Compensation on compensation cycles, financial modeling inputs, or variable pay programs
  • Experience supporting organizational change, new tool rollouts, and process adoption
  • Ability to identify operational risks, implement controls, and build contingency plans
  • Experience setting team priorities, workload distribution, SLAs, and cross-time-zone coverage
  • Strong communication and stakeholder-management skills, including executive-level interaction
  • Fluent in English (written and spoken).
Benefits
  • Remote work: work from anywhere or one of our offices around the globe!*
  • Flexibility: we have flexible schedules and we are driven by performance.
  • Fintech industry: work in a dynamic and ever-evolving environment, with plenty to build and boost your creativity.
  • Referral bonus program: our internal talents are the best recruiters - refer someone ideal for a role and get rewarded.
  • Learning & development: get access to a Premium Coursera subscription.
  • Language classes: we provide free English, Spanish, or Portuguese classes.
  • Social budget: you'll get a monthly budget to chill out with your team (in person or remotely) and deepen your connections!
  • dLocal Houses: want to rent a house to spend one week anywhere in the world coworking with your team? We’ve got your back!
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
People OperationsPayrollHR Operationslabor lawspayroll governancesocial securitytax frameworksfinancial modelingvariable pay programsoperational risk management
Soft Skills
mentoringperformance managementcareer developmentcommunicationstakeholder managementexecutive-level interactionteam prioritizationworkload distributioncontingency planningorganizational change support