DLL

Sales Support Specialist

DLL

full-time

Posted on:

Location Type: Hybrid

Location: Sydney • Australia

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Job Level

Junior

About the role

  • Manage the end-to-end sales support process: applications, credit approvals, documentation, and settlements.
  • Act as the first point of contact for sales queries and provide exceptional service to internal and external stakeholders.
  • Coordinate with internal teams (Credit, Risk, Legal, Compliance, Operations) to ensure timely and accurate deal processing.
  • Handle AML procedures and ensure compliance with Financial Economic Crime (FEC) requirements.
  • Monitor pipelines, follow up on pending deals, and proactively manage workflow.
  • Champion process improvements and digital adoption to enhance efficiency and customer experience.

Requirements

  • 1+ year experience in sales or business support, finance, banking or administration.
  • Strong customer service and communication skills.
  • High attention to detail, ability to manage multiple priorities, and adapt to changing business needs.
  • Proficiency in Microsoft Office tools (Teams, Outlook, SharePoint, Word, Excel).
  • Tertiary qualifications are a plus.
Benefits
  • Two working days per year volunteering for a local charity.
  • Health and Wellness program including healthy food, free health checks, fun health & vitality activities.
  • Flexible hours with possibility to work from home
  • Career development opportunities: online learning, member development programs.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
sales supportcredit approvalsdocumentationsettlementsAML procedurescompliancedeal processingprocess improvementsdigital adoption
Soft Skills
customer servicecommunicationattention to detailmulti-taskingadaptability