DLL

ServiceNow Engineer

DLL

full-time

Posted on:

Location Type: Hybrid

Location: Eindhoven • Netherlands

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Tech Stack

ITSMJavaScriptServiceNow

About the role

  • Develop, configure, and optimize the ServiceNow platform with a strong focus on CSDM, CMDB, and automation.
  • Design scalable and future-proof ServiceNow solutions, ensuring seamless integrations with other systems.
  • Ensure data integrity and governance within the CMDB, supporting enterprise-wide IT processes.
  • Lead technical improvements, analyzing how new developments fit into the existing platform landscape.
  • Implement best practices for data modeling and platform configuration, ensuring long-term stability.
  • Collaborate with stakeholders to translate business requirements into efficient and sustainable solutions.
  • Drive automation initiatives to improve efficiency and minimize manual intervention.
  • Provide expert-level troubleshooting and guidance on complex ServiceNow challenges.
  • Stay ahead of trends, applying best practices in ServiceNow platform management and enterprise IT architecture.

Requirements

  • 5+ years of hands-on experience in ServiceNow development and platform optimization.
  • Strong expertise in CSDM (Common Service Data Model) and CMDB (Configuration Management Database), including data modeling and governance.
  • A deep understanding of ServiceNow architecture, ensuring solutions are scalable and aligned with best practices.
  • Experience designing end-to-end integrations between ServiceNow and external systems.
  • Proficiency in ServiceNow scripting (JavaScript, Flow Designer, Integration Hub, APIs).
  • Knowledge of ITSM, ITOM, and automation frameworks.
  • A strong strategic and analytical mindset, capable of assessing and improving platform efficiency.
  • Excellent problem-solving skills and the ability to work independently on complex issues.
  • Strong communication skills in English (Dutch is a plus).
  • A valid permanent work permit for the Netherlands.
Benefits
  • Two working days per year volunteering for a local charity.
  • Health and Wellness program including healthy food, free health checks, fun health & vitality activities.
  • Flexible hours with possibility to work from home
  • Career development opportunities: online learning, member development programs.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
ServiceNow developmentServiceNow platform optimizationCSDMCMDBdata modelingServiceNow scriptingJavaScriptFlow DesignerIntegration HubAPIs
Soft Skills
strategic mindsetanalytical mindsetproblem-solving skillsindependent workcommunication skills