DLA Piper

Senior eBilling Specialist

DLA Piper

full-time

Posted on:

Location Type: Hybrid

Location: New York City • California • District of Columbia • United States

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Salary

💰 $37 - $58 per hour

Job Level

Senior

About the role

  • Perform a variety of duties to support the full e-billing cycle.
  • Create and maintain complex monthly reporting.
  • Review data for accuracy prior to submitting rates to clients.
  • Liaise with finance counterparts to obtain accurate rate information.
  • Follow-up frequently on open items to ensure timely resolution; escalate as necessary.
  • Gather and update pertinent information based on client requirements.
  • Research and resolve electronic billing rejections related to technical or format issues.
  • Open new matters on vendor sites and monitor status of pending matters.
  • Submit timekeeper data to clients and e-billed vendors.
  • Track and resolve tickets assigned by the e-Billing service Desk daily.
  • Provide support, guidance, mentoring and training to staff as needed.
  • Work with billing team to submit finalized invoices electronically based on client requirements when resolving rejections.
  • Work with clients; engagement team, legal staff and finance team on new eBilling client implementations and new Outside counsel Guidelines.
  • Ensure guidelines are documented and updated along with any financial terms to be added to Intapp Terms.
  • Ensure matters are set up in the billing and eBilling system according to the Firm and client guidelines.
  • Maintain weekly updated notes on new matters, rates and new implementations.
  • Support the e-Billing team when needed due to vacations or unexpected time away.
  • Collaborate with the manager and lead to streamline e-Billing processes.
  • Document e-Billing processes to enhance efficiencies.
  • Serve as a point of escalation to more junior Specialists.
  • Projects and other duties as assigned.

Requirements

  • 5 years’ direct ebilling or client accounts experience (to include domestic and global) for a law or professional services organization
  • Strong computer skills including proficiency in Excel and accounting systems, Aderant, Billblast and eBilling vendor sites preferred.
  • Strong communication and interpersonal skills required to interact with clients, billing timekeepers and business professionals.
  • Must be team-oriented and have ability to work effectively and collaboratively in a fast-paced environment.
  • Must be an accurate proofreader and have strong attention to detail.
  • Has ability to work independently and manage time efficiently.
  • Actively listens to positive and critical feedback.
  • Able to adapt to client needs.
  • Eager to develop and achieve scope and requirements for advanced roles and responsibilities.
Benefits
  • medical/dental/vision insurance
  • 401(k)
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
e-billingreportingdata accuracyelectronic billingtimekeeper data managementticket resolutionprocess documentationproofreadingattention to detailclient account management
Soft Skills
communicationinterpersonal skillsteam-orientedcollaborationindependencetime managementactive listeningadaptabilitymentoringguidance