
Billing & Collection Manager
DLA Piper
full-time
Posted on:
Location Type: Office
Location: Düsseldorf • Germany
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About the role
- You will take on the disciplinary and professional leadership of the central Billing and Credit Control team in a dynamic environment
- You will regularly review workloads and capacities to ensure an optimal team size and the required skills
- You will promote the development of the team and ensure continuous communication and follow-up on performance against defined targets
- You will be part of the restructuring of the Billing function and will lead the team through the transformation process
- You will introduce standardized billing and collections processes and implement them in close coordination with the Global Process Owners (GPOs) and Regional Working Capital Manager
- You will support the Key Client strategy through coordinated, cross-border approaches for billing and collections
- You will develop and implement strategies to optimize working capital, including process improvements
- You will support reporting on working capital performance to the Regional Working Capital Manager and the local Head of Finance
- You will prepare working capital performance reports for Country Managing Partners (CMPs) and Client Partners
- You will develop strategies to optimize cash flow, including escalation of overdue receivables and dispute management
- You will be the first point of contact for escalations involving complex client situations related to WIP or AR, as well as for internal obstacles such as technology issues
- You will support discussions with partners about key client relationships that affect working capital performance
- You will be the contact for all VAT-related questions in the accounts receivable area and will work closely with our Tax Manager
- You will continuously build strong relationships with CMPs, Country Partners, Country Finance Managers and other relevant stakeholders
- You will support the Head of Finance and Tax Manager in ensuring compliance with firm policies
- You will ensure that all regulatory requirements are met, including Anti-Money Laundering policy guidelines
Requirements
- Degree in Business Administration, Finance, a commercial vocational qualification, or an equivalent qualification
- Several years of experience in billing and credit control, ideally in an international environment
- Several years of management experience
- Strong analytical skills and experience working with KPIs
- Confident user of ERP systems (e.g. SAP, Oracle) and MS Office
- Extensive knowledge of VAT (value-added tax)
- Strong communication and negotiation skills when dealing with clients and internal stakeholders
- High level of care and accuracy when handling client data, calculations and invoice adjustments
- Strong problem-solving skills and experience in the rapid and effective handling of billing and VAT queries
- Commitment to adhering to firm policies, even under stressful conditions
- Team player with experience working closely with colleagues from different teams
- Fluent German and English
Benefits
- International environment: You will benefit from collaboration with colleagues and clients from around the world
- Attractive perks: You will receive travel expense reimbursement and meal allowances
- Health and wellbeing: To support you at work and in your private life, we offer a diverse package including gym memberships and various employee discounts
- Work–life balance: We support you with a range of childcare and eldercare options
- Flexibility: We enable mobile working at home and abroad in accordance with our Mobile Working and Workcation Policy
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
billingcredit controlworking capital optimizationKPI analysisVATdispute managementcash flow optimizationprocess improvementsreportingclient data management
Soft skills
leadershipcommunicationnegotiationanalytical skillsproblem-solvingteam playerrelationship buildingaccuracycommitmentadaptability
Certifications
degree in Business Administrationdegree in Financecommercial vocational qualification