Serve as the primary technical contact for customer support inquiries related to LynxElement®, LynxOS®, LynxSecure®, Lynx MOSA.ic™, and embedded graphics products.
Investigate, reproduce, and resolve complex technical issues in embedded, virtualized, and real-time environments.
Provide guidance on system configuration, partitioning, and optimization for performance and determinism.
Document and track customer issues using the company’s support system, ensuring timely follow-up and resolution.
Assist customers in developing safety-critical applications compliant with DO-178C and ARINC-653 standards.
Troubleshoot and optimize POSIX-compliant systems and embedded Linux integrations.
Collaborate closely with Engineering, QA, and Product Management to resolve escalated issues and communicate product feedback.
Identify recurring issues and propose solutions or improvements to enhance product stability and usability.

Requirements

Bachelor’s degree in computer engineering, Computer Science, Electrical Engineering, or related field.
2+ years of experience in embedded software development or support.
Strong understanding of:
Embedded RTOS concepts, scheduling, and interrupt handling
Type 1 hypervisors and partitioned systems
POSIX-compliant environments and embedded Linux
Proficiency in C/C++, with experience debugging low-level code and device drivers.
Familiarity with ARM and x86 embedded architectures.
Excellent analytical, troubleshooting, and communication skills.
Experience supporting aerospace, defense, automotive, or industrial control systems.
Knowledge of memory partitioning, and multi-core isolation.
Exposure to certification processes, traceability tools, and coverage analysis.
Prior experience with LynxOS, LynxSecure, or similar real-time and virtualization platforms.
Familiarity with scripting languages (e.g., Python, Bash) and debug tools (e.g., GDB, JTAG, Lauterbach).

Benefits

Low-cost Medical / Dental / Vision coverage options
401K with generous employer match
Responsible Paid Time Off + 11 Paid Holidays
Remote work opportunities based on role
Employee Assistance Program (EAP)
Career growth and professional development opportunities

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

embedded software developmentC/C++debuggingPOSIX-complianceembedded LinuxRTOS conceptsType 1 hypervisorsmemory partitioningmulti-core isolationscripting languages

Soft Skills

analytical skillstroubleshootingcommunication skills

Certifications

DO-178CARINC-653