Divar publication. نشر دیوار

Administration

• Support JIRA and Confluence administration, including creation and management of custom, complex projects as well as users and groups, workflows, security schemes, custom fields, dashboards and reports configurations.
• Lead minor and major JIRA/Confluence upgrades (including communications), schedule and coordinate maintenance, and lead performance tuning/scaling in conjunction with our JIRA hosting partner.
• Install, manage and administer JIRA add-ons, plugins, and extensions.
• Understand and adapt XML configuration files in regards to JIRA/Rally integration as necessary.(Extensible Markup Language).
• Meet with stakeholders to identify JIRA Project and Confluence needs and implement them as appropriate.
• Perform requirements gathering, business process workflows, and process improvement for JIRA/Confluence workflows and processes in place, identifying where functionality can/cannot meet user requests.
• Create and maintain detailed technical and user facing documentation.
• Resolve issues as they arise with JIRA Projects and Confluence in coordination with JIRA hosting partner team.
• Development and Maintenance of standard and custom JIRA workflows.
• Set-up permission schemes, notification schemes, and screens to meet specific project need.
• Troubleshooting and fixing errors common to applications.
• Documentation of user training manuals / guides.
• Analyze, review, and document current functionality to determine potential areas of improvement.

JIRA Administrator