JIRA Administrator

Divar publication. نشر دیوار

JIRA Administrator responsible for managing JIRA and Confluence projects. Involves workflows setup, working with hosting team, and improving administration tasks.

Posted 6/9/2026full-timeTehran • IranMid-LevelSeniorWebsite

About the role

Key responsibilities & impact

Support JIRA and Confluence administration, including creation and management of custom, complex projects as well as users and groups, workflows, security schemes, custom fields, dashboards and reports configurations.
Lead minor and major JIRA/Confluence upgrades (including communications), schedule and coordinate maintenance, and lead performance tuning/scaling in conjunction with our JIRA hosting partner.
Install, manage and administer JIRA add-ons, plugins, and extensions.
Understand and adapt XML configuration files in regards to JIRA/Rally integration as necessary.(Extensible Markup Language).
Meet with stakeholders to identify JIRA Project and Confluence needs and implement them as appropriate.
Perform requirements gathering, business process workflows, and process improvement for JIRA/Confluence workflows and processes in place, identifying where functionality can/cannot meet user requests.
Create and maintain detailed technical and user facing documentation.
Resolve issues as they arise with JIRA Projects and Confluence in coordination with JIRA hosting partner team.
Development and Maintenance of standard and custom JIRA workflows.
Set-up permission schemes, notification schemes, and screens to meet specific project need.
Troubleshooting and fixing errors common to applications.
Documentation of user training manuals / guides.
Analyze, review, and document current functionality to determine potential areas of improvement.

Requirements

What you’ll need

Strong communication and interpersonal abilities.
Good understanding on release management.
Proficient in understanding and adapting XML (Extensible Markup Language).
Experience with hosted environments and remotely co-located systems.
Proficient in Project Setups, Components, JIRA Reporting, Report Filters and Dashboard creation.
Excellent problem solving and process implementation skills.

Benefits

Comp & perks

You'll have a great **impact**: Your contributions will be pivotal in our mission to serve millions of people.
You’ll be part of a team that values **craftsmanship**, **speed**, and **innovation**.
We offer **health insurance** and a culture that values **learning **and **autonomy**.
You’ll be surrounded by **people who care about doing great work **— and enjoy it along the way.

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

JIRA administrationConfluence administrationXMLJIRA workflowsJIRA reportingreport filtersdashboard creationrequirements gatheringprocess improvementtroubleshooting

Soft Skills

communicationinterpersonal abilitiesproblem solvingprocess implementation