Distro

Customer Support

• Schedule and manage multiple client payrolls.
• Ensure accurate, timely, and compliant processing of all payroll transactions.
• Understand payroll taxation requirements.
• Process wage garnishments, child support orders, and tax levies correctly.
• Prepare accurate quarter-end and year-end payroll reports.
• Provide ad hoc reports to clients.
• Work with clients across various payroll environments to manage time and attendance, payroll processing, and reporting.
• Resolve client payroll and system-related questions.
• Manage client projects.
• Respond to client calls and inquiries promptly.
• Coordinate payroll activities end-to-end with clients.
• Deliver exceptional customer service, including follow-up, follow-through, and accountability.
• Perform other duties as assigned.

Customer Service Representative

COP 2,500,000 - COP 2,800,000 per month

Payroll

• Responsable de la correcta y oportuna presentación de impuestos de nómina y del mantenimiento de registros fiscales para una corporación multi‑estado y sus clientes.
• Preparación y presentación diaria, semanal, mensual y trimestral de impuestos de nómina
• Presentación de formularios trimestrales y anuales ante agencias fiscales
• Pagos diarios de impuestos para todos los clientes
• Conciliaciones diarias entre sistema de nómina y sistema de pagos fiscales
• Revisión de registros de nómina para asegurar precisión y correcta conciliación
• Conciliación de reportes multistate con formularios 941, W‑2, W‑2C y estatales
• Investigación y resolución de incidencias relacionadas con impuestos de nómina

Payroll Tax Specialist

COP 3,600,000 - COP 4,000,000 per month