Bilingual Healthcare Customer Service Specialist – Records & Billing
Distro
full-time
Posted on:
Location Type: Remote
Location: Philippines
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Salary
💰 $1,200 - $1,500 per month
About the role
- Request medical records and billing statements from healthcare providers.
- Conduct continuous follow-ups via phone, email, and provider portals.
- Prepare and submit requests in compliance with HIPAA regulations.
- Log all request dates, follow-ups, and documents received in the system.
- Review incoming records for completeness, accuracy, and proper formatting.
- Upload all documentation into the practice management system.
- Maintain strict confidentiality and adhere to HIPAA standards.
Requirements
- Experience in healthcare customer service
- Strong follow-up skills
- Excellent English communication abilities.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft Skills
strong follow-up skillsexcellent English communication abilities