Patient Care Liaison – Legal Cases
Distro
full-time
Posted on:
Location Type: Remote
Location: Colombia
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Salary
💰 $795 - $1,010 per month
About the role
- Communicate with clinics, doctors, therapists, chiropractors, and other medical providers.
- Ensure timely and appropriate client treatment.
- Track medical appointments, treatments, and progress.
- Collect, review, and organize medical records, bills, and reports.
- Provide updates to the internal legal team about medical progress.
- Identify and report treatment issues or delays to the attorney.
- Adhere to privacy and compliance rules (HIPAA).
- Guide clients through their medical process and answer basic questions.
- Submit hospital bills to insurance and confirm payments.
Requirements
- 1–3 years in medical treatment coordination, case management, personal injury support, or health insurance processes.
- Experience with medical or insurance documentation is a plus.
- Basic knowledge of medical terminology and treatment processes.
- Excellent organization and attention to detail.
- Strong communication skills with clients, medical providers, and internal staff.
- Ability to manage multiple cases simultaneously.
- Proficiency in Microsoft Office and case management systems.
- Empathy and strong client-service mindset.
- Proactive problem-solver.
- High sense of ethics and confidentiality.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
medical treatment coordinationcase managementpersonal injury supporthealth insurance processesmedical documentationmedical terminologytreatment processes
Soft Skills
organizationattention to detailcommunicationclient serviceempathyproblem-solvingconfidentiality