Distributor Wire & Cable

Customer Support

• Act as the subject manager expert for all software applications used within the Operations department, particularly the WMS and various logistics and shipping platforms.
• Quickly diagnose and resolve application issues, identifying the root cause to prevent future recurrence.
• Maintain detailed records of all software issues and resolutions in a help desk ticketing system.
• Act as a critical liaison between Operations and the development team. Provide detailed feedback and technical requirements to help resolve bugs and influence the development of new features that align with business needs.
• Develop and deliver training programs for operations staff on existing and new software applications. Create and update user guides and best practice documentation to empower end-users and reduce support requests.
• Proactively monitor the performance and user feedback of all operational software. Identify opportunities for process automation or system enhancements, and manage the implementation of new software modules or updates to improve efficiency and productivity.

Application Support Specialist – Operations

Accounting Manager

• Month End & General Ledger: Partner with Controller to manage daily accounting operations, with a focus on GL integrity, accounts payable, and timely financial close.
• Coordinate the corporate close process, targeting a 5-business-day close with minimal post-close adjustments.
• Ensure monthly reconciliation of all balance sheet accounts with timely investigation of discrepancies and maintenance of audit-ready documentation.
• Own the accrual playbook (e.g., payroll, bonus, rebates, and other recurring estimates) with clear documentation and justification.
• Manage fixed asset accounting, including additions, disposals, and depreciation schedules.
• Payables, Vendors, & Credit Cards: Oversee weekly vendor payments, ensuring accuracy, timeliness, and optimization of payment terms.
• Administer vendor master controls, including W-9 collection, onboarding/verification of new vendors, and 1099 reporting.
• Oversee monthly corporate credit card reconciliations, ensuring timely coding and submission.
• Support AR and AP aging clean-up efforts.
• Policy, Controls, & Process Improvement: Maintain and update the accounting policy manual and SOP library to ensure compliance with U.S. GAAP and audit requirements.
• Partner with IT and cross-functional teams to implement process or system improvements that increase accuracy, efficiency, and scalability.
• Identify and address emerging risks while driving continuous improvements in accounting processes.
• Financial Analysis & Reporting: Prepare and present financial analysis to leadership, including variance explanations, trend analysis, and margin monitoring.
• Explore opportunities to increase real-time reporting through enhanced system imports and automation.
• Team Leadership & Development: Mentor and develop a team of 1-2 direct reports, providing training, guidance, and growth opportunities.
• Foster a collaborative and accountable team environment.
• Provide back-up support for payroll processing, as needed.
• Perform other duties as assigned.