Distributor Wire & Cable

Business Development Rep

• Interview, hire, and train Regional Sales Managers in accordance with the hiring plan to meet business strategic goals
• Help develop and coordinate business strategy with Regional Sales Managers
• Train and develop growing team of Regional Sales Managers in a remote environment
• Formal and informal performance reviews
• Manage RSM team expenses
• Manage standard operating procedures (SOP’s) and key performance indicators for RSM team
• Handle discipline and termination of employees in accordance with company policy
• Support national and regional strategies and goals
• Support development of sales plans; execute competitive customer-centric sales strategies to drive revenue growth and achieve sales targets
• Set short-term and long-term goals that drive regional sales growth
• Analysis of product group trends for each region
• Utilize metrics and forecasting models to adjust sales strategies as needed
• Build, manage, and coach a high-performing relationship-based sales team
• Continuously monitor RSM expenses are inline with company guidelines and complete an annual review of necessary changes
• Provide guidance and leadership to the RSM team; assist with resolution of concerns and issues with customer accounts
• Collaborate with other departments to ensure alignment with execution of national and regional strategy and goals, specifically: IT, Marketing and Procurement
• Attend, collaborate, and lead RSM team and individual virtual meetings
• Participate in professional development and attend industry conferences, trade shows, and events to build relationships internally and externally
• Effectively communicate and collaborate with Director of National Accounts on regional, product, customer and personnel strategy

Business Development Manager

Sales

• Achieve monthly sales goals, for order quantity and gross profit, by cultivating new and existing accounts
• Maximize daily efficiency by mastering sales, scheduling and communication tools available in proprietary software
• Collaborate with marketing to convey the DWC brand to distribution partners
• Travel to customers to develop and grow relationships
• Book flights, rental cars, and travel accommodations in a timely and economic manner
• Create thorough call reports that provide lead generation and develop business strategy for assigned region
• Provide reports on vertical and horizontal expansion, new clients and current customer satisfaction measures
• Develop strong, long-term relationships with key decision-makers within accounts and develop deep knowledge of the client organization
• Develop tactical plans for targeting the existing customer base
• Show consistent improvement in sales, sales visits and prospects to clients, new projects and client revenue growth
• Keep abreast of current and future business trends
• Liaison on significant customer issues, when required, to preserve customer relationships
• Leverage current relationships at the local and regional customer level to assist in driving additional revenue
• Monitor and report on actions and strategy against plans
• Analyze customer accounts for potential opportunities and sales strategies
• Collaborate on high level market penetration strategies and execution
• Promote company culture through leadership behavior
• Perform other duties as assigned.

Regional Sales Manager – Great Plains Region

Account Manager

• Achieve monthly gross profit sales goals
• Maintain existing accounts and business while also bringing in new business
• Independently determine pricing while factoring in customer relationship and type of product to generate accurate quotes and process purchase orders
• Complete a predetermined quota of outgoing sales calls daily while also answering incoming calls and emails
• Provide exceptional customer service with both your personality and technical sales skills

Sales Account Manager

Support Engineer

• Provide expert-level support for distribution center-specific software, including Warehouse Management System and logistics/shipping software
• Troubleshoot issues with mobile devices, laptops, scanners and printers
• Diagnose and resolve software conflicts that could disrupt distribution center operations
• Respond to IT support requests from staff and users in a timely and professional manner
• Troubleshoot network connectivity issues affecting warehouse equipment
• Ensure data flow between WMS, ERP, and shipping carrier portals
• Resolve issues with printers that produce shipping labels and documentation
• Manage and respond to support tickets, provide remote and occasional onsite support
• Travel occasionally to provide onsite support as needed
• Document support requests and solutions in help desk management system
• Create training tools and train end-users on software and hardware use
• Monitor and maintain network and systems performance and security
• Assist in deployment of software updates and perform routine maintenance
• Ensure compliance with IT policies and best practices

Desktop Support Technician

Customer Support

• Act as the subject manager expert for all software applications used within the Operations department, particularly the WMS and various logistics and shipping platforms.
• Quickly diagnose and resolve application issues, identifying the root cause to prevent future recurrence.
• Maintain detailed records of all software issues and resolutions in a help desk ticketing system.
• Act as a critical liaison between Operations and the development team. Provide detailed feedback and technical requirements to help resolve bugs and influence the development of new features that align with business needs.
• Develop and deliver training programs for operations staff on existing and new software applications. Create and update user guides and best practice documentation to empower end-users and reduce support requests.
• Proactively monitor the performance and user feedback of all operational software. Identify opportunities for process automation or system enhancements, and manage the implementation of new software modules or updates to improve efficiency and productivity.

Application Support Specialist – Operations

Accounting Manager

• Month End & General Ledger: Partner with Controller to manage daily accounting operations, with a focus on GL integrity, accounts payable, and timely financial close.
• Coordinate the corporate close process, targeting a 5-business-day close with minimal post-close adjustments.
• Ensure monthly reconciliation of all balance sheet accounts with timely investigation of discrepancies and maintenance of audit-ready documentation.
• Own the accrual playbook (e.g., payroll, bonus, rebates, and other recurring estimates) with clear documentation and justification.
• Manage fixed asset accounting, including additions, disposals, and depreciation schedules.
• Payables, Vendors, & Credit Cards: Oversee weekly vendor payments, ensuring accuracy, timeliness, and optimization of payment terms.
• Administer vendor master controls, including W-9 collection, onboarding/verification of new vendors, and 1099 reporting.
• Oversee monthly corporate credit card reconciliations, ensuring timely coding and submission.
• Support AR and AP aging clean-up efforts.
• Policy, Controls, & Process Improvement: Maintain and update the accounting policy manual and SOP library to ensure compliance with U.S. GAAP and audit requirements.
• Partner with IT and cross-functional teams to implement process or system improvements that increase accuracy, efficiency, and scalability.
• Identify and address emerging risks while driving continuous improvements in accounting processes.
• Financial Analysis & Reporting: Prepare and present financial analysis to leadership, including variance explanations, trend analysis, and margin monitoring.
• Explore opportunities to increase real-time reporting through enhanced system imports and automation.
• Team Leadership & Development: Mentor and develop a team of 1-2 direct reports, providing training, guidance, and growth opportunities.
• Foster a collaborative and accountable team environment.
• Provide back-up support for payroll processing, as needed.
• Perform other duties as assigned.