Distalmotion

Field Service Engineer

Distalmotion

full-time

Posted on:

Location Type: Remote

Location: Texas • United States

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Tech Stack

ERP

About the role

  • Provide expert technical support to Distalmotion customers across the United States
  • Install, maintain, troubleshoot, and repair Distalmotion products
  • Perform scheduled maintenance activities including preventive maintenance and system inspections
  • Diagnose and resolve technical issues within designated response times
  • Provide training and support to end users and internal teams
  • Maintain accurate documentation of all service activities
  • Collaborate with R&D and Supply Chain teams for product improvements
  • Manage spare parts inventory and service tools within the assigned territory

Requirements

  • 3-5 years of Field Service experience.
  • Associate degree in a related field or equivalent training/experience.
  • Proven experience troubleshooting complex electro-mechanical systems.
  • Experience in the medical device industry preferred.
  • Familiarity with operating room environments and clinical protocols is a plus.
  • Experience working in international or highly regulated environments is preferred.
  • Strong troubleshooting and analytical problem-solving skills.
  • Excellent communication and customer service skills.
  • Strong organizational and documentation abilities.
  • Proficiency with CRM/ERP systems and Microsoft Office tools.
  • Ability to work independently and manage geographically distributed territory.
  • Valid driver’s license with a clean driving record.
  • Ability to travel up to 70% and work flexible hours as required.
  • Ability to lift up to 30 kg (66 lbs) and maneuver wheeled loads up to 500 kg.
  • Must be legally authorized to work in the United States.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
troubleshootingelectro-mechanical systemspreventive maintenancesystem inspectionstechnical supportinstallationrepair
Soft Skills
analytical problem-solvingcommunicationcustomer serviceorganizational abilitiesdocumentation
Certifications
Associate degree