Lead the development and execution of comprehensive patient recruitment and retention plans for US and global Phase 2/3 studies aligned with enrollment goals and timelines.
Partner with Clinical Development and Clinical Operations Leads to design and implement study-specific recruitment and retention strategies.
Drive study-level strategies to engage and recruit participants with appropriate demographics.
Oversee development of compelling recruitment materials that educate and engage potential participants and sites.
Lead initiatives to establish and manage patient referral management plans.
Track and analyze KPIs to optimize recruitment and retention performance.
Identify and implement innovative approaches, technologies, and industry best practices to enhance enrollment outcomes.
Collaborate with study sites to develop tailored recruitment approaches based on local demographics.
Maintain and lead relationships with patient engagement and advocacy organizations.
Manage and oversee external recruitment and retention vendors.
Partner closely with Clinical Operations, Regulatory Affairs, and Medical Affairs to ensure aligned and compliant strategies.
Present recruitment and retention strategies to investigators, patient advocacy groups, and at industry conferences.
Share learnings, insights, and best practices across teams to drive process improvements.
Stay informed on emerging trends and innovative recruitment solutions; proactively educate internal stakeholders.
Perform additional responsibilities as assigned to support evolving business needs.

Requirements

BA/BS in relevant field required
10 – 12 years in biotech, pharma, or CRO industry plus a minimum of 8 years of experience in patient recruitment and retention.
Advanced skills in Microsoft Office programs as well as good working knowledge of electronic data systems
Self-motivated, proactive, and able to prioritize and manage multiple projects simultaneously
Thorough knowledge of FDA and ICH GCP guidelines
Must be willing to travel both domestic and international
Experience in orphan indications will be favorably considered
Strong interpersonal skills to interact with investigators, vendors, and individuals at all levels of the organization
Experience working on project teams is required
Candidate should be a self-driven individual with skills in organization, building working relationships and communication.
Highly organized with a positive attitude; Works well through change and shifting priorities
Strong business acumen: including in-depth knowledge of the multidisciplinary functions involved in a company’s drug development process, e.g., data management, biostatistics, regulatory, pharmacovigilance, etc. and can proactively integrate multiple perspectives into the clinical development process for best end-results.

Benefits

Comprehensive benefits
Competitive compensation packages

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

patient recruitmentpatient retentionKPI analysisproject managementdata managementbiostatisticsregulatory compliancepharmacovigilanceMicrosoft Officeelectronic data systems

Soft Skills

self-motivatedproactiveorganizational skillsinterpersonal skillscommunication skillsrelationship buildingability to prioritizeadaptabilityteam collaborationpositive attitude