Disability Rights California

Assistant Clients’ Rights Advocate 1, Bilingual – English/Spanish

Disability Rights California

full-time

Posted on:

Location Type: Hybrid

Location: Bakersfield • California • United States

Visit company website

Explore more

✨ AI Apply
Apply

Salary

💰 $50,000 - $58,922 per year

Job Level

Junior

About the role

  • Work in-person in DRC’s Bakersfield office a minimum of two days per week, in collaboration with OCRA’s Kern Regional Center team.
  • Greet callers and provide initial response to requests for help.
  • Coordinate meetings and conference calls.
  • Process incoming and outgoing mail.
  • Apply screening guidelines to identify problems and determine appropriateness of advocacy services.
  • Provide information and referral to individuals who do not qualify for representation or services.
  • Process requests for materials and publications.
  • Assist in client and caller interviews.
  • Use electronic case management software to create case files, including recording required demographic data, and to maintain accurate and timely case information.
  • Collect data and generate reports.
  • Assemble evidence packets for use in administrative hearings and other proceedings.
  • Develop and update community referral information.
  • Strengthen and build relationships with local community-based organizations.
  • Assist in scheduling, organizing, and conducting training activities, and developing and producing educational materials.
  • Assist in the development and implementation of an outreach plan, including targeted outreach to traditionally underserved communities.

Requirements

  • High school diploma or general education degree (GED); plus 1 – 2 years related experience or training.
  • Able to communicate fluently and write effectively in Spanish, including the ability to interpret and translate.
Benefits
  • 8% Match – 401K
  • Health benefits (HMO options)
  • Additional Benefits: dental, vision, basic life insurance, short-term and long-term disability insurance, flexible spending accounts (medical, dependent care and commuter).
  • Health Reimbursement Accounts for some HMO Plans.
  • Pet Insurance
  • Employee Assistance Program
  • Teladoc
  • Ample vacation, Sick / Self Care time and holidays (including the last week in December)
  • Public Service Loan Forgiveness (PSLF) - eligible employer.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
case management softwaredata collectionreport generationevidence packet assemblycommunity referral developmentoutreach plan implementationtraining activity organizationeducational material production
Soft Skills
communicationinterpersonal skillsrelationship buildingproblem identificationadvocacyclient interviewingorganizational skills
Certifications
high school diplomaGED