Disability Rights California

Administrative Assistant, Bilingual – English/Spanish

Disability Rights California

full-time

Posted on:

Location Type: Hybrid

Location: Los Angeles • California • United States

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Salary

💰 $50,000 - $56,336 per year

Job Level

Junior

About the role

  • Provide efficient, detail-oriented administrative support to the OCRA program.
  • Manage administrative processes.
  • Establish and maintain electronic filing systems.
  • Prepare reports, correspondence, binders, forms, and charts.
  • Process purchase orders and accounting and administrative forms.
  • Ensure documents are accessibly formatted for individuals who use screen reader programs or other assistive technology, including by editing and conducting accessibility audits.
  • Work in-person in DRC’s downtown Los Angeles office a minimum of two days per week and provide onsite support to staff as needed.
  • Conduct inventory and order office supplies.
  • Purchase and maintain office furniture and equipment for multiple office locations throughout California.
  • Coordinate in-person and video meetings and conference calls and assist with facilitation as needed.
  • Make travel arrangements including air, hotel, and ground transportation and complete internal forms necessary to formalize arrangements.
  • Process incoming and outgoing mail and deliveries accurately and dependably.
  • With direction, serve as liaison between units, support services, and building maintenance.
  • Greet clients and respond to telephone calls, directing statewide callers to the appropriate staff or resource.
  • Translate written documents to Spanish and review and revise translations by colleagues to ensure accuracy and clear communication.
  • Provide reasonable accommodation assistance to staff with disabilities.

Requirements

  • High school diploma or general education degree (GED); plus 1 – 2 years related experience and/or training.
  • Able to communicate fluently and write effectively in Spanish, including the ability to interpret and translate.
  • Associate degree in a related field from two-year college or technical school; or equivalent combination of experience and training.
  • One year of progressively responsible administrative or secretarial work.
  • Demonstrated ability to read, write, and communicate effectively in English, including correct grammar, punctuation, spelling, and sentence structure.
  • Proficiency with Windows-based computer applications including Microsoft Office and case management software, as well as video conferencing software including Microsoft Teams and Zoom.
  • Effective telephone skills, including the ability to handle challenging situations patiently and tactfully.
  • Ability to understand and carry out oral and written instructions, to work well under pressure and deadlines, and to prioritize and handle multiple tasks, with minimal supervision.
  • Ability to work collaboratively on a team and to be flexible with changing situations.
  • Experience working for non-profit and/or social services organizations.
  • Experience in the disability rights movement and/or extensive contacts in the disability community.
  • Life experience as a person with a disability or direct experience as a caregiver of a person with a disability.
Benefits
  • 8% Match – 401K
  • Health benefits (HMO options)
  • Additional Benefits: dental, vision, basic life insurance, short-term and long-term disability insurance, flexible spending accounts (medical, dependent care and commuter).
  • Health Reimbursement Accounts for some HMO Plans.
  • Pet Insurance
  • Employee Assistance Program
  • Teladoc
  • Ample vacation, Sick / Self Care time and holidays (including the last week in December)
  • Public Service Loan Forgiveness (PSLF) - eligible employer.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
administrative supportelectronic filing systemsreport preparationaccessibility auditsinventory managementtravel arrangementsdocument translationtelephone communicationcase management softwareMicrosoft Office
Soft Skills
detail-orientedeffective communicationpatiencetactfulnessability to prioritizeteam collaborationflexibilityworking under pressurehandling multiple taskscustomer service
Certifications
high school diplomaGEDassociate degree