Direct Line Group

Commercial Analyst

Direct Line Group

full-time

Posted on:

Location Type: Hybrid

Location: London • United Kingdom

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About the role

  • Monitor and report on weekly performance metrics across the Sales and Renewal funnels.
  • Conduct in‑depth analysis to identify underlying trends, performance drivers, and improvement opportunities.
  • Contextualise performance through active monitoring of the motor insurance market and competitor dynamics.
  • Use data, commercial intuition, and structured thinking to make decisions in uncertain environments.
  • Support the creation of the Business Plan for Motor PCW customers and track delivery against this plan.
  • Be curious and creative: challenge assumptions, bring fresh perspectives, and identify opportunities for positive change.
  • Work collaboratively with Pricing, Product, Operations, Marketing and Digital teams to drive aligned commercial outcomes.
  • Drive delivery of initiatives using a test‑and‑learn approach to maximise benefits and generate insight.
  • Build an understanding of customer and commercial trade‑offs in a highly regulated industry.
  • Develop a strong understanding of the regulatory landscape and translate requirements into implications for business models, products, and processes.

Requirements

  • Strong analytical skills, with the ability to manipulate data sets and draw meaningful insights.
  • A curious and creative mindset, with the confidence to challenge existing processes and customer journeys.
  • Commercial acumen with proven experience in identifying opportunities and delivering business change.
  • A proactive, adaptable approach, thriving in a fast‑paced and dynamic environment.
  • Excellent communication and collaboration skills, with the ability to influence stakeholders and drive positive change.
Benefits
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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
data analysisperformance metricsdata manipulationcommercial intuitionstructured thinkingbusiness planningtest-and-learn approachregulatory compliancecustomer journey analysisinsight generation
Soft Skills
analytical skillscuriositycreativitycommercial acumenproactive approachadaptabilitycommunication skillscollaboration skillsinfluencing skillsproblem-solving