Dineline

Account Manager

• Serve as the lead point of contact for all customer account management matters
• Communicating with clients to understand their needs and explain product value
• Collaborating with internal departments to facilitate client need fulfillment
• Build and maintain strong, long-lasting client relationships
• Develop trusted advisor relationships with key accounts, customer stakeholders and executive sponsors
• Ensure standards of client success remain within integrity
• Responsible for keeping current clients satisfied and delivering exceptional client service on a day-to-day basis
• Responsible for working with the Onboarding team to ensure a clean pass off from onboarding to beginning services