DigitalGenius

Growth Marketing

• Plan, execute, and manage multi-channel campaigns (paid, email, ABM, automation) from brief to reporting
• Craft content that attracts, engages, and converts North American ecommerce audiences
• Launch and manage email and outreach workflows via HubSpot and Lemlist
• Run ABM activations, direct mail, and gifting programs that make sure prospects remember us
• Build and maintain automation flows across HubSpot and Lemlist
• Ensure all campaigns are properly tracked via UTMs, pixels, and CRM sync
• Keep our Notion marketing board aligned with deadlines, owners, and deliverables
• Proactively scout and test new tools that push efficiency and creativity
• Partner closely with our design team to brief and QA assets
• Collaborate with our Head of Demand Generation to align narratives across regions
• Drive engagement within the CX Collective community in North America
• Build and optimize ABM landing pages and personalized outreach flows
• Partner with AEs on Tier 1 enterprise accounts, supporting deal acceleration with guerrilla-style, personalized marketing ideas
• Measure and report performance across channels, tracking how campaigns influence pipeline and deals
• Continuously test, analyse, and optimize targeting, messaging, and creative
• Maintain strong data hygiene, enrichment, and operational workflows to ensure flawless execution

Growth Marketer

Technical Project Manager

• - Leading the technical implementation of our AI solutions, ensuring best practices and quality standards.
• - Collaborating with customers to understand their requirements and tailor our solutions to match their business needs.
• - Providing technical expertise throughout the implementation process, including setup, configuration, and integration with third-party platforms.
• - Conducting training sessions and workshops to empower customers to utilize our solutions effectively.
• - Monitoring implementation progress and ensuring the timely delivery of projects.
• - Identifying and troubleshooting any technical issues that may arise during the implementation phase.
• - Continuously gathering feedback from customers to improve the implementation process and enhance our offerings.

Technical Implementation Manager

Solutions Engineer

• Make online shopping a seamless experience using conversational AI and deep integrations.
• Resolve customer issues end-to-end.
• Proactively detect carrier problems, issue return labels, refunds, and replacements.