Digital Federal Credit Union

Client Services Associate II

Digital Federal Credit Union

full-time

Posted on:

Location Type: Hybrid

Location: ChelmsfordMassachusettsUnited States

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Salary

💰 $30 - $34 per hour

About the role

  • Functions as a part of a larger team dedicated to helping members pursue their long-term financial goals
  • Assist with the daily administrative operations for an assigned group of Financial Consultants
  • Responsible for all aspects of client servicing and records administration
  • Support Financial Consultants by processing account applications and paperwork
  • Review and resolve client service and account setup issues
  • Schedule appointments and prepare materials for client meetings
  • Communicate daily with clients providing trade settlement information
  • Perform clerical tasks, including documentation required for records
  • Assist in facilitating annual client RMD distributions

Requirements

  • Bachelors degree preferred or equivalent work experience
  • Experience working in financial services and/or a sales environment
  • Knowledge of investment operations, procedures, transfers and industry terminology
  • FINRA Series 6 and 63 registrations preferred
Benefits
  • Excellent work-life balance
  • Equal opportunity employer
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
client servicingrecords administrationaccount applications processingtrade settlementdocumentationRMD distributions
Soft Skills
communicationorganizationalteam collaborationproblem-solving
Certifications
FINRA Series 6FINRA Series 63