Digital Container Shipping Association (DCSA)

Product Designer

• Deeply understand how users interact with our platforms by engaging directly with users and other relevant ecosystem participants.
• Conduct and lead user research, interviews, usability testing, and observation to uncover user needs, pain points, and mental models.
• Translate insights into strong interaction design: user journeys, workflows, information architecture, and interaction patterns.
• Design and iterate on wireframes, flows, prototypes, and final UI for desktop- and laptop-based B2B products.
• Collaborate closely with Product Managers to shape product discovery and define what should be built, not just how it looks.
• Partner with Engineers to ensure designs are feasible, well understood, and correctly implemented.
• Contribute to and evolve shared design principles, patterns, and standards across DCSA products.
• Clearly articulate design decisions, trade-offs, and rationale to stakeholders.
• Continuously refine designs based on feedback, data, and real-world usage.

UX/UI Designer – B2B Platforms